The staffs should be more informed about the product and pricing. I've met a representative who's expression was like uhaul is making her work against her will, beside that she gave me wrong information about the trailer renting period. It's not that I didn't get any help from that location, actually i did, I guess it's Ms. Tubby, she's professional as well as a helpful person. Long story short, that branch should be working on their product knowledge and customer relation.
sakib S.
Midwest Ace Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Junction City, KS 66441
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Had online reservation issues, as I reserved at this location , the system changed to another location about 45 minutes away. Went into this location and had them update the system back to this location, your U-haul system changed it agin to the location 45 minutes away. I finally called the week of pickup and was able to change back to this location.
Trask P.The Ace Hardware location is very accessible and convenient. The staff you have is knowledgeable but a bit understaffed for the size of the inventory. Central processing of changes to location created confusion and additional driving around from location to location - outside of this location's ability to control.
Charles L.This is an ACE Hardware location. The young man at the "Hub" was still learning, but very professional.
Charles L.Don't schedule a pickup 5 mins after a drop-off. Fix your trucks A/C
Daniel P.