The customer service agent was rude, they didn't have all the requested items to assist with the move, the truck was dirty and smelled horrible, and the agent overcharged me. I called UHaul customer service and was able to be refunded for the invalid charges - but Hans Valero UHaul was the worst location I've ever visited.
NICOLE J
Hans Valero
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lewisville, TX 75056
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
It’s ok. Not the best customer service. I was told it’s $1 per mile. Was charged $1.19. The drop off guy was very rude.
ESIA BNothing
SCOTT Othey are always ready when we arrive - we have used this location for over 3 years (10+ rentals) Always a GREAT Experience
Mark PI waited 2 hours to get the truck, and the trailer was missing the left light. There were no other options, and they took advantage of my urgency. I don't recommend it.
ANGEL A