barely spoke English, and charged me an additional 200 $I called to get a refund and they had no reason as to why they charged me for it... fishy...Maddison T.
Moving Truck Rental in London, ON at Jack Campbell Variety
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in London, ON N6J1X6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Polite and helpful. Worked quickly and treated me with respect.ELLACATHERINE B.
Very friendly.JOHNGRAHAM T.
I never liked what the guy does in his behavior with me . Actually my English is not good that's why I asked the guy I think me and you speak same language so what is your back around? Right away he started Yell on me you are not allow to ask me this question and he is hit my ID on the table and I was like I'm so sorry it's ok take it easyNASEEMMATTI SALI G.
The owner at this location is very rude and unfriendly. Gave me so many unnecessary talks and attitude. I won't use this location again.CHING-HUI H.
The variety store attendant is very rude. I was charged $7 for a dolly that I didn't get and didn't even request when I picked up the truck. Very unsatisfied with this experience, I will probably never use this location again.SEBASTIAN S.
Excellent customer service. The only drawback is too limited parking.JENNIFERDANANN R.
Owner was so rude and customer service was very poor ...I was overcharged for fuel...when I called to ask why I was charged 9$ for 2 litre...owner yelled at me and told me he has no time to talk to me ....he has customers in convenient store...and he cannot help me...if I want answers I should drive to the store....why should I drive 20 min there but he can't answer a simple question for 1 minute? I have never seen such a horrible customer service...never will go back and never recommend the place and will write bad reviews anywhere I see this store's name...U-Haul should not partner with such an unprofessional individual ...the time I had the van was also incorrectly reported...I feel I was abused verbally by the owner over the phone...FERESHTEH R.
The truck should be sanitized before given to next driver, I was been told to take the truck 1:15 pm I have got it around 1:45 pm & last thing I have been told the Amount paid to date:$83.64 but I found was deducted from my account 105.26 I didn't know why.MARWANNAJI MAHMO E.
One of the owners, Mike, was very helpful with the check-in and out process. The vehicle (15' Truck) was unusually loud on the highway. Also, the steering wheel felt sticky so I don't know if they clean the vehicle before the next person uses it. This has left a negative impression on me.PHILIP V.
Have the people that work there pay attention to the customer fully, when checking in and out. I had to wait multiple times as people in the variety store constantly interrupted the transaction to rent the vehicle. When someone is dropping of a vehicle, actually do the close out with the customer, ESPECIALLY when there is no one else at the location but the employee and the the person returning the vehicle. No other customers in the store. Instead I was told, you will get an emailed receipt shortly after someone inspects the vehicle. Ummmmm.... why couldn't the person I was talking to and returning the keys to, inspect it and tell me how much I was going to be billed? I have yet to receive my digital receipt and it has been 13 hours since I returned my rental vehicle. I drove under the agreed upon kilometres yet my credit card statement still states I'm being billed the full amount. Also, When I picked it up the vehicle, the seats were covered in hair and the cargo area was dirty and wet. Yet I was told to return it clean. So, I'm hoping that I'm not going to get billed more for returning a dirty vehicle that was already dirty when I took it. Don't go to this location. I repeat DO NOT GO to this location. Awful experience. Go to Clark Rd and get proper customer service.ANTHONYB G.
Nothing. Great location. Owners were top notchSusan M.
It took 1.5h for my designated driver to pick up our truck. I dont know what the issue was but I had to go myself after an hour and the online prompts gave us a completely different lock box code and picture even though it was on the same account and same location. Very frustrating during an already stressful moving trip. I chose uhaul because it looked simple but in practice it was not. I will not be using it again.Ryeland L.
The staff were very friendly!JASON S.
We have rented from uhaul a number of times...5. Every single time our online reservation has taken forever to do. Further, our reservations have never been transferred or shared with the actual location where we had to pick up and drop off our rental. Not. Once! Never have we entered a location and had them expecting us. Several times we had to go elsewhere as the vehicle we rented was not even available at the location the website had us rent from. Horrible, horrible website and corporate communication. Even worse, each time after we rent, you send us a SATISFACTION SURVEY, which you clearly don't read or value because nothing ever changes and we have never received a call to follow up on our poor experience from corporate or from an individual location.DANIELW O.
great experience, really helpfulpedder K.
Pretty sure the lady that works there is crazy. She argued with her husband the whole time in Polish while I was trying to rent it. Then she told us we couldn't park our car. Then when we got back an hour early she said we couldn't get our cash deposit back till 4:30, when we said we'd be back. It was like she was accusing us of it. The guy was trying hard to please us. It was like the lady was trying to sabotage our transaction lolRobert L.
Just give a few more options for vehicles. Overall the experience was great. The attendant was nice and helpful. Would recommend it to every friend I have.Carlos Eduardo S.
Sketchy location. Store owner was rude. After signing a form to decline insurance they still charged me for it. I disputed this with them when I returned the van, which they made me prove I signed the form. They said they would reverse the charge but I have no indication that they have done so.JAMESALEXANDER M.
They wrongly charged the fuel, I delivered the truck with the same fuel level (3/4).ANDRE C.
He was very nice and kindness, also he is understanding his business.HEECHAN C.
Great service!JASONPIERRE J.
I was very pleased with the vehicle. Nice ride very clean. Absolutely no problems. Thank You CANDICEcandice S.
Very helpfull.MICHAEL H.
The gentleman at the variety store was very friendly and helpful. The only negative comment would be that the location had less than ample parking and we couldn't return the van to a different location that was closer to us.Christy B.