The windshield was very dirty I cleaned it. The wiper blades needed replaced they smeared the windshield.
TIM M.
56 Mini Storage West
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lower Burrell, PA 15068
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I did not get the location for pick up i requested I had to travel 10 miles out of my way to pick up the truck.
William K.1st making the turn to get into this location is crazy! Driving a 20' truck and having to make an offer 90 degree turn is insane, I know it is a business but if you are going to contract locations you should make sure that its safe to get into with out having to back up on to a main road to make the turn. After getting into the location there is 0 information on where to park the truck, where to leave the keys (it was closed on the drop off day) but very difficult to know what to do. The app for check in does not work and when you call you get told I need to transfer you then hung up on after I waited 30 min just to talk to someone. Yesterday I received a bill for the gas being not filled to the correct amount however I will be calling again today as I have a picture showing that the pick up location was wrong on the paperwork and also never sent a message to confirm like I was told. This entire thing has been a train wreck from start to finish and by far the worst experience with u-haul
JOSHUA F.I purposely made sure I was there when the business was opened I had to take it off my hitch are you guys going to reimburse me for doing your job
jonathan H.I was supposed to pick up the truck at 11a on 6/6. I got a message after 9:30a that the office was closing at 10a and I would have to use a smartphone app to pick up the truck. The only problem is that I don't have a smartphone and the people from the pickup location were not helpful at all. Totally useless! I will never pick up anything there or do business with them again.
John B.