Friendly customer serviceCraig F.
Moving Truck Rental in Memphis, TN at Storage Locker
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Memphis, TN 38134
(Across from HWY Patrol Station)
Services dans cet établissement :
- Lun : fermé
- Mar - ven : 10h am à 4h 30 pm
- Sam : 9h30 am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Memphis, TN 38134
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This location is apparently closed on Mondays, but that was not conveyed to me! I drove the truck and auto-carriage to the site for a drop-off, only to find they were not open. Fortunately after lots of phone calls, someone came around and let me leave the rental pieces.RUSSELL W.
The lady working at this location was on the edge of rude or maybe she just woke up ... I don't know for sure but I did not get that feeling of customer service. She read the contract details to me like it was painful for her and the truck had bits of trash both in the cab and in the back of it. However, I have began to expect that type of customer service and trashy conditions from Memphis, Tennessee.Dale A.
I've never been so happy to drop off a uhaul and end my business with this company.William R.
Equipment should be checked over. Accidents happen but the lick not being on the hitch could have ended horrible. I didn't know it was gone. I don't know enough about trailersPatricia S.
Lower your monthly rental feesALAN G.
Communication. I've been one thing and charged way to much. Also I've been waiting for someone to call me back for 2 days..Kristopher T.
Nothing to improve for this rental. U-Haul employee was excellent!SHAUNELLE L.
I had issues finally getting a pick-up location. We scheduled our pick-up at the Stage Road location, very convenient to our home, a week in advance. The day before our p/u, our location was changed to an inconvenient location. My wife dropped me off at work and I was going to have to UBER to the new location. On the p/u day, our location was changed yet again to a location further from my work. UBER would have been expensive, so my wife picked me up from work and took me to the new, 3rd, location. I don't understand why vehicles cannot be shuttled from one location to another within the same metropolitan area. After we finally received the truck, all went well.William A.
Brandy at Storage Locker and Uhaul on Summer was very rude when returning the truck. Yes I was running late due to moving across town and picking up my things from 2 places moving into one but once arrived back at storage locker and uhaul on summer, brandy greeted me at the front door to get the key by first words â€œyou are way late â€œ and I tried to explain the issue she took the key and said umm hmm and shut the door not a thank you not a how are you not a how was everything, she has no customer service. Will never go back thereJames J.
Before I finally got a rental I was told there were two other rentals available after going from one city to the next...that was not a good experience...I started late and was still expected to return by 6pm...impossible...I tried my bestSHERICA D.
Customer service was excellent professional .She knew her jobMary H.
you're doing a great job! thank you!Jimmy L.
I have no complaints customer service was excellent the customer service rep deserves a raise extremely helpful answered all my questions thoroughly. Please give her a raise it's been a long time since I've had a better customer experience.Eugene M.
No commentCathy R.
Don't quote one price a charge double!!!Darian P.
The next time please make sure the customer knows that the pick up location is not an actual Uhaul store.Bridgett D.
Maintain the trucks better, 27 foot truck with bad breaks. The lock on the back sprung back really fast and smash my finger! For trucks that big a back up camera would be a good safety precaution. The truck was filthy in the inside trash on the steep rail. The window crank handle fell off when we closed the door! It doesn't have a parking place where the customer can pull out a 27 foot + truck without having to turn around by the grace of God and not almost destroying the truck, building, gate and everything else in the vicinity.Andre W.
You all gave us a truck that quit on us. We had to jump the uhaul off to crack it back up.latoya B.
I ordered a 20' truck, appliance dolly and pads one week prior to needing the vesicle. The main uhaul called the night before to confirm the location. The day of the rental the location called to explain that they didn't have the appliance dolly or 1/2 of the pads. The only option they gave me was to go to another location to get these items. I instead cancelled the pads and dolly. Why rent a week in advance if you can't have the equipment ready? I've used u-Haul a lot overt the years, but it may me time to look at other options.James F.
Furniture dolly was unusable. When I tried to move it for the first time I noticed the rubber was broken off the wheel. I also needed a hand cart with a nylon strap. The call center agent said this location could rent one to me. When I arrived, there was nothing available. However, the Storage Locker employee was very nice.Thomas J.
I reserved 2 dozen furniture blankets and that's what was confirmed the day before pickup. At 2pm on pickup day, I received a phone call informing me that they could only find 18 of the 24 furniture blankets that I reserved. When the lady asked me if that was ok, I told her that I reserved what I needed or what was confirmed and she proceeded to tell me that the person who confirmed my reservation didn't even work in the store and could not promise me anything. I think it is very unprofessional to blame her not having enough to cover my reservation on the person who confirmed my reservation not even working at her store.Melinda M.
When a customer makes an early appointment for a pick up online 2 weeks in advance, and pays for it, don't call the day before that afternoon and say it's going to be later and at a different location.Abner W.
Everyone was friendly and accommodating nice atmosphere. The location on Hwy 64 is closer to my house. However at the Hwy 64 location I was told to get online to get pricing and reserve. Very rude! Will always use Storage locker location.Marvin H.