1) BMG Manager at site did not offer any help after I explained all of the trouble we had with the truck. He did not appear to care at all and could not wait for me to leave. Even the BMG truck staff had trouble trying to unlock the steering before moving the truck. What a joke.
Christian L.
BMG Auto Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in New Westminster, BC V3L5N7
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The location felt a bit sketchy. We were not told about the Required gas refill before dropping the uhaul off. The location is not easily accessible as there is an iron gate that needs to opened to get access. We had to call a number that was located on a small sign adjacent to the gate to get it opened. Customer service was lacking and we felt as though we were inconveniencing the guy running the place.
Felisha C.Had to park half a mile away, which took more time. So if you had some parking available for my car, that would be great.
John K.There was no parking space for my car when I came to pick up the car. The payment is done from my account but now I still have not received the receipt by email.
HONG NGUYEN N.There were frequent text messages (4) changing the location for the pick up. A phone call from U haul telling me exactly where it actually was, especially when I had to travel 4 hours at great expense to pick up this unit, would have been helpful.
CLINTON W.