It was all goodKIRK A C.
Moving Truck Rental in New York City, NY at 102 Lexington Ave Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
New York City, NY 10029
Services dans cet établissement :
- Lun - ven : 9h am à 6h pm
- Sam - dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in New York City, NY 10029
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They did not have the dolly.Leo M.
Have them explain how the charge works for the full payment. It was very easy, and great that they have their own gas station! Thank you.DEBORAHGWEN L.
To slow and the guy didn't l know what he was doingFRANCHESKA R.
Overcharged and scammedMOHAMMAD R.
The counter guy was very helpful and friendlyEMAHN E.
Need to tell the exact â€œcontract rulesâ€Monica V.
I had a 7am truck share reservation. I showed up only to be told by THE APP that my reservation had been switched to an in-person pick up and to come back at 9am. I spent the next two hours trying to reach someone to assist me in customer service in the NY area to no avail (all available agents could only assist NJ or LI customers). This is unsatisfactory and delayed my move by 2 hours. Customers should be notified when this occurs. The staff at the location did move my reservation without issue, but it was still a very unprofessional and frustrating experience.SARAJ B.
There is always room for improvement,it's a work in progress thanksmodestus B.
The employees were rude and unhelpful!CHRISTOPHER B.
The van was fine. There was some damage to the rear door top tail light and a giant scrape on the roof that was not noted prior to my inspection so I'm glad I checked. I requested 10 blankets but they only had 5 and they were pretty dirty. But the guys were polite and the van was there ready to go when I needed it and drop off was easy and convenient because it's a gas station so you can fill the tank right at the end. The worst part was that the app makes you upload photos if you don't agree with their photos which they took of the van when it was brand new. So you have to take all of these photos and upload them and then, suddenly, after a dozen photos, the app crashed and reset and erased all of my uploads! Then, because it was 22 degrees out, my phone died retaking the photos. It's a cool idea but in execution it was a hassle. Better to have a guy with a clipboard just walk around the truck with you and make check marks. In the end, it was a good van and it got the job done.JOHN D S.
They fucked me over. The deal I paid for online was 30 miles 24 hours, the associate only gave me 20.MICHAEL G.
hand sanitizer packetsFERNANDO Y.
Be more transparent about fees and pricing.Jade N.
Vehicle could have been cleaner. It does not appear to have been sanitized prior to delivery No washer fluid. A small sanitizer kit, such as wipes/spray etc should be available for safetyPHILLIP M.
I wanted to leave a bad review for Christine Movers (job#JB-7bcb9f7c) but it's been removed from my account. We paid the required $100, received confirmation from them yesterday that they would arrive at 10:30am today (rescheduled because of the blizzard in NYC). They never showed up, wouldn't answer the phone (I left 4 vmails) and wouldn't reply to txt msgs. I had to book another company that was 3x the cost because it was last minute. Inexcusable poor service and uhaul should discontinue recommending them through its site.Ryan M.
This location is great because it is part of the Shell gas station so you can return the truck and gas up right there.LEON R.
Absolutely nothing! the gentleman working at this location is incredibly helpful and I've booked a truck twice this month from this location because of the excellent customer service! I would highly recommend this place to any of my friends or family members! Thank you for making this experience amazing for me!Chasitie C.
The pickup truck was not so clean. The gas tank was 1/2 full, it had some big dents on the body, and the back had not been cleaned out.Richard L.
The materials i requested such as dolly and padding were not available so why was it even offered as an option. No communication about the truck or instructions.TAYOU L.
Let me know in advance that location doesn't have requested equipment (dollies) available.Susan I.
The staff do not speak English. It was very difficult to communicate because the men did not even want to make an effort to communicate. All they kept saying is â€œno Englishâ€. I had to use my google translator.Shirley R.
Convenient location and helpful personnelNarciso C.
This location is trying to charge me to damage to the vehicle I rented that was there when I got it. They called me the next day and told me about the issue and I explained that it was like that when I picked it up. They said they would call me back. They never did. Instead they charged my card an additional amount without my authorization or any kind of documentation. I do not believe I am responsible for the damage, and even if I was this is not an appropriate way to handle it. I'm going to file a complaint with the BBB and the NYAG if this is not resolved and I am not refunded the full amount.EMILY HARPER K.
Everything is goodEsknder H.