Customer service, the guy taking care of me at pick up had me wait until he was finished with another person when I had rented my rental van for 1230 I didn't get the car until almost 1pm. Very unprofessional. Then I had to wait for the guy to put air in the tires everything should've been ready upon pick up I had to wait and it cut into my time. I would not recommend this location.
Krystal N.
1st Ave 117th St Shell Auto Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in New York City, NY 10035
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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Reliable
Josephine V.Charged 4 gallons of gas for 10 miles. That's bullshit.
Anthony B.I was told I would receive a $50 convenience payment because of complications with my rental on August 19. After almost two weeks, no $50 arrived. I called U-Haul today and the representative I spoke with said there was no note on my account about the $50. So I was lied to. I called U-Haul today to resolve this issue. I was told I will be contacted within 72 hours.
CHRISTOPHER W M.This location is advertised as a 24/7 mobile pickup but the keys are kept inside at a gas station. Although advertised as 24/7, the person to provide the keys only works from 6am -6pm. I had booked for a 9pm pickup time and when I arrived to pick up the truck, I was told I would have to return at another time. This is false advertising. The people operating the location were good and friendly, the problem is the misleading availability.
Scott D.