Overages for 29 minutes late when attendant was not available for 20 minutes and then I had to wait on line. No help over the phone so I had to place chargeback. Broke U-Haul.
Location de camion de déménagement à New York City, NY chez 1st Ave 117th St Shell Auto Service
Déménagement en provenance/direction de New York City, NY 10035? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au 1st Ave 117th St Shell Auto Service. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez 1st Ave 117th St Shell Auto Service
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de New York City, NY.
Location de fourgonnettes et de camionnettes à New York City, NY
Les fourgonnettes et camionnettes de location U-Haul de New York City, NY sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à New York City, NY 10035. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Uhaul tried to charge me extra money, giving wrong numbers Unfortunately for them, I got the pictures of fuel and pick-off hour
The Indian gentleman that took care of me was very accommodating and nice, I will definitely rent with them again. Thank you
Your !choices are limited
There was no one there to help me get the vehicle and the vehicle I requested was not available. I had to wait an hour and a half at the location before I was able to get access to a vehicle. I will never use this location again and I am shocked and disappointed in U-Haul.
Location gave away my truck. Person behind counter nasty, rude & didn't want to help or get me another car. Their boss was gone for a whole hour. I waited 1 hour to get another car. People are not racial sensitive and no consideration to the customer
Terrible experience dropping off the U haul. The attendant didn't speak English and he made me park it in a specific way with lots of traffic around. When I got there to pick it up, no U Haul employees were wearing masks at all. Additionally, I went to another location before this because I had reserved a 10' Truck but no such truck was available even though I had reserved it two weeks before.
The day before I was planned to pickup the U-Haul the pickup location was changed. It was a 15 mile longer pickup to and from where I needed to go, with an additional 2 hour travel time. When I called to ask why it had changed and if at all possible to pickup from the original requested location, the answer was an unhelpful no. In NYC, most people's means of travel is the subway. Traveling to the Chelsea location from the middle of Brooklyn- not awful. Traveling to the Harlem location from the middle of Brooklyn- unreasonably long. When we finally made it to East Harlem, the guy at the counter was rude, unhelpful, and took over 20 minutes to check us in. I've been a customer of U-Haul for over a decade, but I would rather cancel my reservation altogether than go back to East Harlem.
When I went to pick up my truck they sent me to another location because their system was down. The other location could not help me because my reservation was not originally there which that was understandable. I was extremely frustrated that the men at the first location on 117th and 1st sent me there so when I finally went back to the first location they took a whole extra hour to fix their computers and allow me to take my rental. I was suppose to rent it at 1 I didn't leave a my rental until 2. Now when I looked inside the truck is was dirty and I asked the guy and he said he had nothing to do with uhual. The next day I go to return my truck and I asked the guy is there anything else I had to do and he said no I can just leave. I thought I was suppose to get an receipt but he said no. A couple hours after I returned the truck I checked my app and it said it was still in use and that made me so angry because the guy was suppose to Input i had returned the truck and give me a receipt back. I would never go again to this location. Horrible experience all around.
Location did not have equipment ordered. Customer service was horrible. No help at all
Awful experience, we weren't able to check in and drive our truck off the lot until TWO HOURS LATER because the uhaul employee was LATE FOR THEIR SHIFT, and then when they did arrive they were further delayed because they said the lost access to the internet. If that wasn't bad enough the customer experience was rude and they were totally unwilling to offer us anything in order to remediate the situation. We ended up paying so much more money for our hourly movers because of Uhaul. I will never rent a truck from this location again and I would never encourage someone to rent from it either.
The location was incredibly seedy. I did not feel safe in the slightest and the associate at the front of the store was rude and dismissive of my time.
The right rear view mirror was broken and not present - the left was relaxed and fixed so it wasn't usable (as in line of sight was the van and not the rear). The van was in poor condition but worked. Guess this is what you get at a gas station in Harlem. The van needs working mirrors for proper safety.
Staff was wonderful.
I really like your customer service
There was no drop box so I had to bring the key inside.
Awful awful experience from start to finish. Waited an hour and a half for them to get me the keys. Only to be charged double the price.
As a rule of thumb, the serivce was probably decent due to my reservation being on an off-peak day and time (Monday morning). I arrived at the location at 9 am as soon as it was opened so that I wouldnt have to wait in line--- the reservations are processed by the mechanic and shop owner so they have no direct relation with UHAUL. Thus, if you have any detailed questions or issues, thayre are short staffed, and not equipped---That being said, they were professional and helpful and the truck was tidy and clean--- However, during these COVID and heightened pandemic times, I had to ask for some disinfectant to clean surfaces myself. PPE could be improved as health safety precaution.
Unacceptable refusal to service my pick up because the cashier in that day was not properly trained on how to use the UHaul system. Spent 2.5 hours in this gas station before I could get the keys to my already assigned UHaul van, PLUS I was told I could no longer take the van one-way so I would have to PAY MORE to drive the van back into the city and return it after my move! See details below: I made a reservation to pick up a UHaul from Jersey City 3 weeks prior to desired date. I then had to switch to this East Harlem location the night before I was set to pick up my U-Haul because U-Haul had switched my chosen Jersey City pick-up location to Montville, NJ the day before and Montville was far and inaccessible for me. I arrived at this 1st ave 117th st. location for a 9 am pick up on a Sunday, where I used the UHaul app to get my assigned van, which was in the lot. But when I went into the gas station to pick up the key I was promptly told that I could not access my van that day because the person who normally works the U-Haul system wasn't in. After giving the computer system a quick try, the cashier who was in told me 'the system is not working' and refused any access to my van. He sent me to another UHaul location, but since all vans/trucks in the city were already reserved on this busy Sunday, there was nothing any other UHaul could do for me. I returned to this location an hour later to insist access to my van, at which point the cashier finally called the manager to come into the store. I took the manager an hour to arrive, during which 4 UHaul customers were waiting, one of which successfully got their van by finally getting a UHaul rep on the phone after being on hold for 45 mins and having that rep walk the cashier through the process. The rest of us weren't able to get reps on the phone, and we had to wait for the manager to arrive at 11:30. We had arrived for 9 am pick up! Delayed our entire move and made the day extremely stressful.
Excessive waiting time despite use of mobile check-in. Not all equipment ordered was available with the vehicle.
Great service !!!!
The mileage was not displayed on the dashboard. I had an odd check in. The workers checked the gas tank and said it's fine. Then I was charged an exorbitant amount for gas & miles that I did not drive. How is going from harlem to greenpoint brooklyn and back to harlem, 50 miles??!!!? The kicker is because the mileage would not display on the dashboard. Unethical!
Reserved my vehicle through mobile site for 12pm pick up. Arrived at 11:55 because associate at the counter did not know how to work computer it took 40 minutes to get vehicle. When I finally got vehicle the cabin was dusty and dirty and check engine light was on in vehicle.