I never checked the box for insurance coverage of 25 $. Why it was in the bill when the order I made was just the car and the millage. Orders should be taken as the client wants.Hugo C.
Moving Truck Rental in Newark, NJ at South Street Auto Salvage Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Newark, NJ 07114
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam : 8h30 am à 12h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Newark, NJ 07114
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 2 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Although it was very easy to return my experience picking up felt like I was trespassing and the operator has zero customer service skills. But I do appreciate the speed at which he tossed me the keys.Patricia C.
The individual took my license and my credit card and said nothing to me. I question him and he replied to look at my phone and follow the instructions. Not a very pleasant individual.julio R.
I have gone to this location twice for moving purposes to rent a U Haul van. The man working both times is pretty rude. Instead of asking for my boyfriends ID, he just held his hand out and expected us to know what he meant. I was not told I would be charged for 2 days of CDW (even though I opted out to use my own insurance). I had no issues with the van I rented, but this location could use improvement.Sidney A.
No me dieron a la hora que era y me mandaron a otra sucursal y no fue tan amable la personaJulio S.
Bad customer serviceJennifer J.
The store manager was very rude and I order a furniture dolly and got a utility dolly,also I was told on line its $42 for everything after self checking online it came up to $55 but yet still the store manager charge me $64 and I didn't go over my time and I put the gas back in tank,I even used less mileage,I'm never using this location againCarl M.
Improving customer service was terrible.Rogerio A.
excellent costumer serviceJORGE R.
Very grumpy, everything bothers him with a very aggressive attitude, he seems like a racist, I cannot recommend him. Sorry.JAiro B.
For the person to be there when you drop off the vehicle during normal business hours because I'm not sure how to share my location on the return app so I had to wait a long time for the person to come to the office to Assist me. Also, they should state the upfront cost. I chose the 19.99/day van and was charged $119/day totaling $169. I would've appreciated being told of the actual price for the rental in advance that was way off from the online down rental price.Lene D.
Employee was extremely rude, unhelpful, gave us wrong information, etc.Sahyly R.
The worse place I ever been nobody deserve treatment like this location give worse place to rent van in my life the owner treats people like animals they not suppose have uhaul there neverEdvar V.
Acted like he waa doing me a favor. Does not know how to talk to customers or be helpful. Would not let me do return process on my own so he could overcharge without me realizinfmario E.
After I Bering the Van back I get a charge of $ 77.00 and the time before that was $ 100.00, I want to request the money back, also I get afraid to keep rent it, because after your guys change the way to rent it, start to have charge after bring the can backWolmar F.
I was double chargedLetÃcia Bianc M.
I just had the worst experience with Uhaul. I had a pick up time at 7:30am in Elizabeth Ave. i did the online check-in to find that the van is locked inside. I did not get a person in the phone until an Hour later and representative lady told me that she will call me in 5 mins but never called me again. Finally after an hour I got somebody on the line but she sent me to the south street location. She was also very rude and did not even apologize. On this location everything was fine but I spent a lot of money on Uber going between locations. I also made sure it's 7:30am so I don't get stuck in traffic and because I did not get the van on time I set on traffic for a long time which costed me a lot of money. Very very poor experience I will say!Mohamed A.
The location where I rented the dolly from was horrible. The staff was VERY rude. I was told by Uhaul that I could bring the dolly back before 8pm, and I rented the dolly at 2pm. When I got there and they asked when I would bring the dolly back and I said 6pm, they said that wouldn't work because they close at 5pm, 3 hours after I picked the dolly up. So, I had to bring it back the next morning (this morning) and they called me very rude stating â€œthis Uhaul, where's my dolly?â€ As I am in route to the location to drop it off in the morning as we've discussed the day prior. Overall this experience was horrible and I honestly think you guys should remove that location. The staff there has horrible customer service.isiah W.
John was Unprofessional, Rude, has a NASTY attitude and charged me twice for the same rental and this was the second time we went to this location. The first time he was not there when we went after taking off work and hiring help and we had to cancel. We spoke with a rep who reimbursed us for his negativity and we had to go there again bc it was super convenient thinking we would get someone else to help but it was him again treating my husband and I like scum. He then charged us twice and when I called to tell him he was still rude and basically called me incompetent. I would have NEVER went back to him but I was picking up items that were donated for 2 families that lost everything in a fire. I work for Rutgers Police Dept and would not lie this is totally unacceptable. I just want the $49. BackVICTOR P.
Person was very accommodating to my Schedule and the Snow Event as to when to bring the Van back. He will work with you.John Paul C.
Customer did not leave a comment.JANICE T.
I was charged for CDW coverage that I declined. When asked about it, I was told that I would always be charged for it. I returned the van with the same gas that I received it and was charged $21 for gas. All in all the experience was awful and disingenuous.Aaron G.
The service agent was rude a nasty.Thank Sandra S.
The person renting the uhual truck to me was in my opinion unprofessional, I believe that instead of going based upon my reservation I put in, he created a whole new one with out my consent. He did not ask me about insuring the vehicle, when in my reservation I created the day before I specified that I did not want to insure the vehicle because I knew I would bring it back in the condition I got it. So after he charged me I asked why was it so much he stated there were fees and insurance, I replied that I did not request to be charged insurance, angrily he replied there was no way I could be refunded for that even though I did not give him the right to charge me for it. He was not friendly, very impolite and not straight forward about what I was being charged for before he went through with the transaction. I will not refer anyone or do business with 320 South St, Newark, NJ 07114 location!Rochelle A.
Had to wait an hour for the van. The man was very rude. I will nit be using this location anymoreGail J.