Vehicle kept breaking down to where I had to jump the vehicle twice. Called location and only received a busy signal. To only see that I was overcharged, paid for dolly, and they told me to call customer service to get a refund and customer service told me to speak with them. Also, I never signed up for safe move but was charged
Kenyatta D
Shell Save Stop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Augusta, SC 29841
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Customer service was wonderful. She was very nice and didn’t make me wait in line .
Alisha SIt was my first and last time using the mobile pick up. The ID scanner wouldn't work. I also had trouble manually uploading pics of my ID. It eventually worked after I chatted with support. In the store the manager had to go online, find my reservation and go through the whole process again to give me the key. After a half hour start to finish I was in the truck to find it was almost on empty. This truck share is a hectic process. I was so turned off that I don't know if I'll do business with Uhaul again. The staff in the store were friendly and helpful- I will go back there for snacks and refreshments.
Frank INo communication here. They did not know what they were doing. Had to wait until the cashier checked out the customers. The truck was on empty. It was Self Service U-Haul.
Kimberly HU-Haul changed the location of the pick up three times which created issues with the move due to delay
Chris W