Hi Y'all, Left location, got on highway to see hood bouncing... pulled off, tried to investigate and hood latch pull lever is broken, not allowing "full close". Tis only latched on pop catch and kept to slow roads and returned truck. Just want to make sure can get addressed, so does not pop on someone who does not relize whats happening.
Kevin Burge
L&S Food Corp
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ottawa, ON K0A1L0
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The location person attempted to include insurance that was not on the original contract which I disputed - especially after I did a walk around on the vehicle and found damage not disclosed in the report given - I work into automotive industry and teach service personnel walk around techniques - the way this person was dishonest about the insurance and disclosure it left an incredibly sour impression that my “purchase” of insurance was to be the remedy for existing damage to vehicle - the practice is dishonest and reprehensible- it has stained my impression of uhaul possibly to the point that your response to this complaint will determine if I ever use your service and indeed may steer people elsewhere.
Joshua McLaughlinThey change the price of truck I hired. I had different quotation over the phone but they charge me much more for same 8 feet truck.
JANMEET DHALIWALThe location was a warehouse with gravel driveway that was full of potholes. The staff was excellent! The warehouse smelled horrible but was tidy and service was prompt.
Theressa AagesenGreat manager
Carl Geiger