there needs to be better Communication and training at your pick up and drop off stations. If i didnt have the 24/7 number i would have never getten my uhaul cause the location the store send me there was no uhaul so then i had to call the 24/7 number to get them to find something else for me cause when i call the main store they didnt do anything for me dont know if they didnt know what to do or just didnt want to put the time in to it. i didnt not get the sizes off uhaul i requested. it is a very poorly Organized team. every different person i talk to had something different to say. uhaul really needs to be more there for there customers. have much easier ways to to book and drop off. it is great when u can talk to someone on the phone but they need to be able to do absolutely 100 % for u not everyone can use the apps or get a email. if u had a much old person call and u told them do download a app they could say what do u mean u cant do it for me.
june decker
R&M Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Paradise, NL A1L0J1
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I made one reservation and it got changed so many times. Very stressful on top of trying to move by myself. In person at paradise location the customer service was good! Dealt with a very rude woman on phone day before my pickup. It was a stressful experience unfortunately.
josh horwoodNothing to report.
donald boylesExcellent service, friendly staff and very helpful. Definitely would recommend , and not doubt will use again!!!!!!
roderick ivanyWe just dropped it off, it was after working hours.
Charro M L Benteau