Signage for mobile pickup was not visible and confusing
Leah B
Storage X
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Port Washington, NY 11050
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Never, never will I rent from them again. Was quoted an inclusive rate with an additional per mile charge over 100 miles, then additional fees were added. Rate of 19,95 should be removed from truck. False advertising.
Christoph FIf you have time and want to know about my experience, call me at 347-901-3083. I had a terrible experience with: 1. The location being closed despite being listed as open on a Sunday. 2. The UHaul app not working, constant crashing and also making me repeatedly take multiple photos on pick up and check in just for them to disappear after I've walked around the vehicle multiple times taking pics 3. Long wait on the phot with customer service to figure out where to pick up the key (my first time at the location, office door was up the hill away from vehicle and was locked, so relied on customer service, it delayed my pick up by over an hour) 4. CS made me switch reservation to mobile pick up (because facility closed), 3 trucks on lot, one dirty, mobile pickup assigned me the dirty truck (dirty tissues, vape pens, lighters, cookies, invoices all in cab) 5. On return I didn't want to touch their dirty tissues and I was irritated that you assigned me a dirty truck - so then you charged me for the cleanup, despite me emailing in the photos of how dirty it was - a $75 fee. Seriously, what could I have done differently and how does this happen? Still waiting on a refund for this and in total I have been on the phone before and after with uhaul more than I was driving the truck. Matt
Matthew GApp didn't work for check in and had to call, delaying my trip.
Jeremy ZBoth sides but pick up location friendly but nobody was not there. Over the phone this kind of business not good. Now this days has lot of identity theft' over the phone we are giving our id that's totally worse. Drop off location people excellent friendly received the truck. Last time also.
Mahmud N