Explain that there's a base payment& a deposit. All in all nearly $300 for only 60 miles. Absolutely ridiculous. After asking in every way I can what the actual total would be I kept getting told less than $90 I paid $250 for 60miles & had to pay for gas!!! Never again
Madison G
Main Ave 76
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Puyallup, WA 98372
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- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Said it was OK to be late with U-haul and we wouldn't be charged— we were charged.
Melissa PThe gas tank was below 1/8, the heater didn’t work, and the communication was poor. The expense was so high and I will not return.
TERESSA JThey were unable to send me the initial estimate for the rental, so I was asked to take photos of the computer screen. When I returned the Uhaul, I was double charged for the "Safe Move" and charged more in rental charges. When I tried to argue the charges, the owners feigned ignorance until I left.
LING JCHECK IN TOOK TOO LONG, I CHECKED IN ONLINE AND ALL THE SAME QUESTIONS WERE ASKED WHEN I WENT TO PICK IT UP. THEY ALSO REQUESTED THAT I CALL SOMEONE TO VERIFY WHO I WAS, WHICH IS A BIT EXCESSIVE WHEN THEY HAVE MY PHOTO ID. THERE WAS DIRT IN THE VAN WHEN I PICKED IT UP, THE HEATER DIDN'T WORK AND THERE WAS NO GAS IN THE TANK. THE OTHER TIMES I'VE RENTED A U-HAUL THE TANK IS FULL, AND I JUST FILL IT UP AGAIN WHEN I'M FINISHED. THIS TIME I HAVE TO FILL UP THERE AND ESTIMATE WHAT I WOULD USE, WHICH WASN'T ENOUGH, SO I HAD TO STOP AGAIN AND FILL IT UP AGAIN, WHICH WAS INCONVIENENT. THE PICK UP PROCESS TOOK WAY TOO LONG.
ANDREA D