The help provided during check-in was definitely less than efficient and professional; the attendant did not initially know what she was doing and other employees around her did not offer assistance when it was obvious the check-in process was not moving along. I would not recommend anyone rent a U-Haul from this specific location. The check-in process took far too long and all the delays were unnecessary.
MATTHEW I
America Hotel & Campground
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Rapid City, SD 57701
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I feel like there should have been a jack on the trailer, my daughter and I had to find a jack when unloading trailer and we couldn't unhook the trailer while we were loading. $200 is a lot of money for my single daughter and mother of two to come up with and then have to go borrow something to unhook it!
Christy PAlways have an in person appointment for truck/trailer pick up. If the location where pick up is closed, then don’t allow it pick up.
Paul SOffer to have someone assist with the unhitching.
W FThere was no help. Truck was not started and iced up windows. Wanted pick up at 7am and U-Haul sent me to a store that doesn’t open until 9 am. Just have is the keys and said find the truck. It’s in the lot.
Jonathan H