The truck when I got there was not clean inside the cargo area. The fender in front of the rear tire on the drivers side was torn. The truck was not fueled at all.. If I needed to take it on a longer haul due to unforeseen circumstances, I wouldn't have been able to. Riding in the truck felt like I was being shaken up because it rode so rough. Also, I paid for a utility cart and there was not one in the truck for me to use. There was no way to take that charge off of the bill. I originally wanted a 15' box truck and was told that this location would not have one available on Monday May 26th. So I paid for a larger one that was available even though I didn't need the space. When I arrived at the location to get the truck there were 2 15' box trucks there that I originally wanted to rent in the first place.. I am not very pleased with this experience.. The mobile check in was easy except that I had a hard time with getting the key out of the box. If there were more issues with not being able to get the key there is no one on site that can help you out because the facility was closed and no numbers to call to get any help.
April S
Hometown Service Center Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Red Creek, NY 13143
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- 5,0 - Cote moyenne des clients
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A Great place to do business. I would highly recommend HOMETOWN to anyone. Great place great people...
GENE SGreat place to rent from. They were friendly and helpful
Candy CDon’t know everything was perfect
JOHN WNo comment
IGNACIO O