Top notch - smooth and easy!SCOTT H.
Moving Truck Rental in Redmond, WA at Red Way Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Redmond, WA 98052
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 5h30 pm
- Dim : 10h am à 4h30 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Redmond, WA 98052
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Windshield was very dirty on the inside. I had a bad experience overall that night. This location was the 4th location I went to get a truck. Three other locations did not have 24/7 access. But this location for the job done.David C.
Vehicle was grimy on exterior, but worked well ptherwiseStephanie C.
I feel the price per mile was too high, but otherwise would have given 5 starsMichael N.
I found U-haul very expensive. I used for 2 hours, 6 miles but paid $50 as rent + insurance + tax & @ $8 for fuel.LIJU SANKAR J.
Rick the gentlemen at the front desk is a great person, professional and wise. Great service and attention. Thank you, Ruben HernandezRUBEN H.
The clerk in the store was not wearing a mask at pick up or drop off, nor was there any glass or plexiglass barrier between the customer and the clerk. He also made an odd comment about my name - nothing I would have mentioned but since you asked. I appreciate the convenience of the location. Next time I will use the self pick up and check out.WHITNEY M.
If one books a pick up in store, it should be in store. Also, I hate the fact that I have to upload a picture of the same ID every time. Can't you store them somewhere?Darko A.
I rented a furniture dolly that we didn't get at the rental but were charged for. When my husband called and told u haul we were told they would call us back and adjust the price but no one has. Good location & truck, subpar corporate customer service.Andrew S.
We talked on the phone twice and thought everything was set up. We get to the truck and there were no keys. It was cold outside and we were checking other trucks to see if we had just gotten the wrong one. The uhaul 800 number wasnt working until after several tries. Then we had to go to a further location that didnt have dollies. It just made moving so much worse.Elizabeth D.
The web site reservation process was smooth and quick. The team member (I believe Ashley) who assisted w/pick-up & delivery was friendly, helpful, and efficient. This was our first rental from your company and we'll definitely return and recommend to others.Matthew L.
Be more accurate, the advertisement is misleading. $19.95 a day turns into almost $80, I had less miles than stated (7miles) and I was charged $15 for 3.5 gallons of gas! I only drove for 10 miles, that means that vehicle was getting 3 miles a gallon. UnbelievableCRISTIAN B.
My complaints aren't with the location but with UHaul itself. Your website was down and phone system so couldn't book. Worse yet your phone system didn't say it was down just had you on hold with a msg saying the next available staff person would be with you soon. When trying to pick up the vehicle, the locational services wouldn't work so it took over an hour to get the vehicle. UHaul gets an F in my book. It was a terrible experience and for all the time I spent trying to get the vehicle you should be paying me.ALEXANDRA B.
Not the fault of the location at all, but the the website was not working for returning the truck. Tried about 6 times with the error always happening on the last step of payment. Tried to reach customer service call with no luck, and had my partner try on her phone to complete the return process of checking out. Took maybe 20 to 30 mins just to return, which made the entire experience much worse. Everything else was great.Kenneth Y.
Easy to find location. Richard was super friendly and upbeat. He answered all my questions and any concerns I had. This was my first time renting a Uhaul and he made my experience that much more enjoyable. Quick checkin and affordable. Returning after hours was super easy and convenient as well!MARGARET P.
The 800 number was a disaster. Had my name wrong. Gave me incorrect information and told me the truck had a lift gate. Had the wrong date for the rentalDAVID ANTHONY S.
The person at the facility was great. I really liked his personality. Your webpage and emails are annoying. I will NEVER rent from U-haul again. You can count on that.Henry Y.
The employee that I worked with was so great! He is a bucket of sunshine and I truly appreciated his delightful presence during this stressful moving time!Madeline S.
The pickup process is insanely cumbersome. You ask for a plethora of absurdly redundant information at the WRONG time! We provided, credit card, address, driver license, phone number at the time of registration. THEN at pickup I provided a photo, the drivers license (AGAIN) and you ONLY THEN ask for a passport? or another contact???? My wife does NOT have a cell phone and she was with me...so when I provided our only other contact (HOME) of course you could not find anybody (plus, your number is flagged as spammer by local phone companies). So I provided my company info...and even that was not sufficient! Fortunately we have a daughter...but if someone is either single or with nobody home, they would better go elsewhere to rent a truck!!! Sorry, this was the worst experience I had with renting anything...ever.Andrea P.
They tried to rip me off. Falsely stated gas level on return, overcharged me almost $100. The only reason they didn't get away with it was because I documented the mileage and gas level upon my return of the truck!! Beware !!KELLY A R.
Ni comment well done so far.Kahoua K.
Red Way and U-Haul provided a wonderful experience thank you!JEFFREY B.
The gentleman working at the counter was delightful. He is the reason I recommend this location.LORI MARIE B.
Friendly service and very easy to use.PEGGY C.
I calculated using 38 miles. You are charging me with over 80 miles. I would love to know how you came up with this figure. The overall cost of renting this vehicle is exhorbitant.ANNE MARIE K.