The gal behind the counter is friendly. I believe she might even be the day time manager, but appears to be overwhelmed due to not having enough staff. After checking in,paying for the rental of a car trailer, I went outside,backed my Pickup truck to one of the car trailers, and waited for a long time that was excessive. As a classic car builder,mechanic, and race car driver, know how to hook up a trailer to my Pickup truck. It isn't rocket science, A hispanic gentleman came out, and was visible upset that I had done this, and questioned me. I told him flat out that when I walked up to the garage to make sure staff saw me, walked back to my vehicle, and decided to do the job myself, as I waited for a half hour. I also gave hime a quick resume of what I do for a living. There is a definite disconnect at that facility. As a repeat customer, it isn't the first time that I have noticed/experienced this.Alexander I.
Moving Truck Rental in Riverside, CA at U-Haul of Riverside
Pour nous contacter
Riverside, CA 92507
(West of Chicago Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
One-Way and In-Town Local Rentals in Riverside, CA 92507
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There's nothing you can do had had a wonderful experienceBryan J.
Customer service was great, after hours return was greatRONALD W.
Very pleased with U Haul. Good serviceCAROL K.
I filled up the tank because it was almost empty when I picked it up and not realizing how much or how little the truck would use, there was nearly 1/2 a tank extra gas when I returned the vehicle and Haul refused to provide any credits. They were perfectly happy to charge me a late fee though for returning the truck an hour late. Somehow that seems like pretty crummy customer service.MIRIAM E.
The wheels/Rims were pretty corroded and looked like they should be replaced, but I was advised they were fine. Everything else excellent.BRETT H.
They opened promptly and the staff were friendly and helpful. A seamless pick up.DANAEDWARD C.
Registers need to smile , customer serviceCLARENCE D.
The online check-in on the phone app was not very good due to weak internet reception.GRACE T.
Miguel was very helpfulTroy G.
No customer service, I get it it's not like I should expect it but atleast don't be rude..Randy L.
I am not worried about a measly $3, but I will say this. My initial truck had to be moved because of a fault on your end. I was told there would be no additional charges for the miles (which was about a 1 mile or so difference). As you can see I was still charged. It is about the principle ultimately. Make sure you guys (and those affiliated) stick to your word. Be well.Jordan J.
When I dropped off the trailer they did not hook up my tail lights or blinkers and drove around all day not knowing. As I saw my wires hanging down from my bumper I realized at the end of the day that they were not connectedJEFFREY S.
Truck had trouble with acceleration and was load. Concerned it was going to break downMICHELLE O.
The truck I had had an obvious exhaust leak. You can hear the leak and smell the fumes in the cab. We had to drive with the windows open or we would start to feel dizzy. The truck reservation process made me feel really uncomfortable. I was required to put in my credit card information and submit a copy of my drivers license online. Now I feel like anyone has access to my personal identity information. I used to enjoy the security of in store transaction for security reasons. I will never personally use your services if they remain the same.ROBBERT B.
Things went smooth. Very satisfied with the service!ORVAL M.
Very good coustmer serviceSYLVIA S.
The service provided was great.MAGDALENA C.
Everything about this place was excellent. The Manager Stephanie gave wonderful Customer Service. The place was clean and had everything you need to Move. Thank you everyone.DIANA M.
I asked for a Dolly and was charged but never received and now they are charging me $170 for it not being returnedMARTHA Q.
The 2 phone call verification is very inconvenient most people work and I consider bothering them crazy. You have my driver license and credit card 2 fraudulent phone numbers would be easy to fabricate. I understand thief's but for a honest customer it's time consuming.GREGORY S.
Great customer service, was very helpful and answered all my questions.ERNESTO H.
Long waitMICHELLE O.
I don't really blame the nightmare I've dealt with on the Riverside location. But more than a month after the trailer was returned to another location, and with no communication, I was assessed a fee of $817 for returning to the wrong location - for a $208 rental. Beware of giving U-Haul your credit card info: once they have it, they can and will do whatever they like with it.John W.
Staff was Friendly. we were in and out very quickly as wellASHLEY V.