I had an appointment at 12:15 pm. It took over an hour to get a vehicle after having to continually ask. The CS representative seems interested or acting as though she had work while I waited right in front of her for nearly 20-30 mins while a long line formed right behind me. It was the worst experience ever at Uhaul.
Location de camion de déménagement à Riverside, CA chez U-Haul of Riverside
Déménagement en provenance/direction de Riverside, CA 92507? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul of Riverside. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul of Riverside
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Riverside, CA.
Location de fourgonnettes et de camionnettes à Riverside, CA
Les fourgonnettes et camionnettes de location U-Haul de Riverside, CA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Riverside, CA 92507. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Unfortunately we had a bad experience during the reservation process that we did at the Van Buren location. I made a reservation on Tuesday for a 20' truck & then did not hear from anyone until Friday night at 7pm that they had no trucks & I would have to downsize to a 12'x6' trailer & 10' truck to pull it. I am not sure why they waited until the last minute to call us to tell us they had no trucks available. Also, on Saturday when we went to pick up the truck & trailer they only had 1 person assisting the line of customers so it took us 55 minutes to get the truck & trailer.
i went in personally to make a reservation went through all the procedures provided my license and contact info, when i called to confirm time i had to go through all the procedure again because the rep never submitted my reservation
I rented a motorcycle trailer, 9/26/2020, Discovered, almost undetectable and transparent, a couple streams of engine oil in the grooves of the trailer bed from, I assume, a motorcycle (s). Upon loading my motorcycle the oil was within the path of my front motorcycle tire! Could have been disastrous on the race track had we not noticed it!? Upon receiving your "checklist" via text. I asked your customer rep. if I could go over the condition of the rental he said I didn't need to check over the trailer and it was ready to go?? First time, after yrs. of renting your motorcycle trailers have I ever been told that! First time for me at this Spruce St. location. But, I should have known betterðŸ¤· Overall, U-haul is my go to. Good prices as well. Mahalo ~ C. Medel
I got the run around the entire morning...scheduling dept promised me a discount that I never got due to them not confirming my appointment and no truck available for me! I reserved a truck for 7a was not able to get a truck until 2p and did not get the sizzle truck had to settle for a smaller.
the 6' by 12' open trailer I rented has had a broken ramp spring. I told the yard person about it. It has been broken for some time now The ramp is heavy and needs the spring repaired. but no one will follow up this.
Great Service and staff very Helpful even when computers crashed these employee's got me on my way with a smile. Thank you U-haul Stephen Grillo
had an appt - only ONE person working so waited over an hour with other folks too who didn't have an order on file. With COVID - a bit NOT GOOD!!!!! Girl doing ALL THE WORK was efficient and courteous - outside worker was courteous and VERY helpful.............staff is wonderful, just need more of them!!!!
Only having one agent to help on the weekend was a terrible experience. Average wait time was 7-15 minutes . Make sure to have a minimum of 2
Greet customers when returning equipment promptly. I waited for several minutes before anyone showed up to check me in. Person that checked in my return didn't say a word for the first few minutes. He complained to someone over a radio that he had several pieces of equipment to check in, but there were no other customers visible to me, yet there were 4 vehicles unattended that just sat there the whole time I was waiting to return the equipment (about 7-10 minutes). Incidentally the return equipment line got long and blocked in customer cars that were parked.
Very easy to pick up truck Was clean and air was on ready for me !! , thorough professional staff
Young man was helpful and fast. Very on top of it
Extremely rude staff on pick up. Slow. Lazy. Disinterested. Staff argued amongst each other while I was waiting to be helped. Boarder line confrontational with me for no reason. Primarily shorter heavy set male.
pick up truck was filthy not acceptable
Customer service was great! Quick and convenient pick Up and drop off.
I will be filing a dispute because I was told that if I turned the truck in a day early, I would receive a credit. After speaking with Dave at the Spruce St., Riverside location, that I was mid-informed because it was a one way truck. I had also been told that I would receive a refund if turned in early from the Eastvale location, because I was trying to decide whether or not to return the truck or select the one-way. Since there were no 15' trucks in Eastvale, I was forced to go quite a distance out of my way just to get the truck and was assured I would get a credit if I was able to return early. Other than that, I have always done business with uhaul and if I ever need to use the service. fully plan to.
The line to get assistance was incredibly long and the whole place was understaffed. I did my full reservation online and was just hoping to walk in and get my vehicle. But instead I got there and had to way nearly an hour just to talk with someone. Also, there was no effective control of people that were not following social distancing rules and that made me feel totally unsafe inside the facility.
The lady (cashier was very rude and unprofessional Customer service sucks there were a lot employees at the time I went to pick the truck And there's was one cashier the other employees were outside just having fun ignoring the customers Cashier was really upset don't know why But she was horrible Sorry but I won't come back to this especÃfic location
The "Check-In" online did not save anytime at all. Almost 1 hour of bickering before the two sales representatives actually began processing. Afterwards there was considerable disconnect in communication with the representatives in which caused even more of a wait time. When being delivered the vehicle, the representative revoked the keys due to "incorrect truck." Overall, disappointing and will not pick up from this location if the representatives are ill experienced.
Great fast service. In and out on pick up and drop off.
Extremely helpful staff, they go above and beyond to satisfy requests that you may have, even if they're last minute.
The wait line to get our truck was long because there was only one employee at rental office doing rentals but other than that it was a good experience. I also appreciated having an actual person on the phone helping me reserve the truck and one helping me returning the truck last night. The shop was very clean and organized also.
Very easy â€“ quick in and out, thanks to coming early morning!
There were many problems with U-Haul's systems. The servers kept crashing, there were issues with my reservation that made it so I ended up waiting there for almost three hours to pick up my U-Boxes. Also, despite being promised over the phone an F350 to make hauling the two boxes possible, I had to receive a 15' truck instead. But, Miguel P. and Frank A. at this location were very professional, and Frank worked his butt off in record high heat (over 115 degrees F by 11am) to get me set up and ready to go with my boxes. My problem didn't stem from this particular location, but just uHaul's systems.