My experience with U-Haul during this rental wasn't as great as my last one a few weeks ago. I made a reservation online and requested for a furniture mover about 3 days before my move and also wanted the pick- up to be contact less but it didn't happen that way. Their was no furniture mover like I requested and the key to the rental was not in the lock box. I was forced to go inside and wait in line. While I was there waiting I was noticing everyone was working and doing there job but it was hard to tell if someone was in charge or if a manager was on duty. I couldn't understand why the keys for the rental were not ready for me. Merci.Michael M.
Moving Truck Rental in San Antonio, TX at U-Haul Moving & Storage at Grissom Rd
Pour nous contacter
San Antonio, TX 78238
(@ corner of Timberhill and Grissom RD )
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in San Antonio, TX 78238
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I'm 65 yrs old, maybe can't tell these days with the mask an all but I was told to go unhook my car and take it off the Dolly and then he would be out to take the Dolly off the car. I didn't think much of the service. I would have preferred a more customer service kind of attitude... (Like give me a second and I'll be right out to take care of that for you) I went out and unhooked the tire straps and got the ramps pulled out when he did come out and remind me about the safety chains and then removed them for me. Just wasn't thrilled with the service.PATRICK W.
The person that was supposed to assist me told me he couldn't look up any turn in locations because he had other customers and didn't have time when no one else was at the store.STEVEN S.
The man by the name of Martin that helped us out was rude! He needs to work on his Customer Service attitudeAIDAN B.
Return went quickly and very efficient. Thanks!Robert J.
They went above and beyond my expectations. My experience at this location was one I will tell for years to come. From the boss man, desk tech's and everyone in between. I was so impressed with their customer service, patience, and kindness. My car would not start and we could not get it off the item that pulled the car. They worked with me until it was resolved with a smile. They offered me water and told me not to worry. Because of them, I was able to laugh until everything was taken care of.JANET D.
We had a hard tome with getting the truck.. Then when we get the truck it had a bad smell like a combination of sweat and sagar smoke. The head light was dimming like it was going out. I rented sevaral trucks this was the worst. The shocks on the truck was bad it felt like there were no shocks.Lee H.
All good the staff is friendly & ready to answer questionsRAMIRO H.
Nothing to improve. The person that help me, employee name Fernando was very professional. He help me find the right truck to transport a refrigerator. Explain to me what equipment that I need to make the job easy and safely transport my refrigerator. Thank you.ALVINO RENE P.
I was overcharged and still haven't received my credit.MONICA C.
Drop off was fine.jacob N.
Trailer had flat tireSANDRA J.
There is one specific guy that always wants to check the brakes lights on return, this is a waste of customer's time, i doubt you have a system that keeps track of all that, and light checking is performed at departure anyway. I rent trailers many times from uhaul, and that is the only guy and only location that demands it.FLOREN M.
the manager was unhelpful and has no customer serviceJOANNE C.
Excellent service.Pauline P.
The check out process was very smooth and pleasant. The salesperson was very friendly. The check in person was very nice and very helpful. I was very pleased with the overall rental experience. Thanks guys.JEFFREY H.
The guy at pickup counter was extremely rude and presented no customer serviceENRIQUE G.
Staff very professional.RODNEY M.
Profesional and helpful staff very happy with the serviceGUILLERMO G.
Mr. Ricardo and Brandon were able to assist with the picking up and dropping off. The team at this location were fantastic. They were able to effectively solve certain issues that arose from booking and paying online. If in the future I need to rent a trailer or Uhaul truck, I will make it a point to come back here because it's where great customer service can be guaranteed.mariela T.
Excellent service. Thanks!robert R.
Keep Up The good Work!David R.
Been renting trucks and trailers from you guys for years best customer service keep up the good work I'm sure I'll be renting again thank you good jobRicky M.
We have rented trucks here a couple times. They have excellent hours, friendly and never have any issues.WILLIAM M.