I had to call in order to get my rental started. It said I could use the 24/7 pick up, but when I arrived I had to wait 30 minutes for the facility to open because that truck did not support 24/7 pickupAndy D.
Shine On Your Time
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Shelbyville, KY 40065
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
All went well, was a positive experience.MARK B.
Customer service at this location was very good. Very easy going and layed back. Easy enough to find and get in and out of.Robert B.
The staff at this location was unprofessional, said horrible things about the U-Haul name and had no knowledge of the equipment they rent. Took over an hour to pick up the trailer and the return process was even worse. None of the employees knew how to return the trailer and spent more time hanging on each other then they spent trying to help me. Again it took FOREVER to return the trailer just to find out they never returned it in the system. Made numerous calls to the location to either never get anybody to answer or to be told not to worry about it. Called 1-800-GO-U-HAUL to be either be transferred to the location or told the district manager would call me back, but again NEVER heard back from ANYONE! It took them 9 DAYS to return the trailer in the system and have weird charges on my account. Maybe the location has a right to be fed up with U-HAUL because their support and customer service are HORRIBLE!!! This entire experience was gut-wrenching and I will NEVER EVER rent from U-HAUL again!!! I will not support a company who can't even take the time to help a customer that is spending their money with them!!!!David E.
Have the U-Haul on site of the business, ensure they actually acknowledge the customer, ensure they tighten the trailer down because the employee didn't and the trailer came off my SUV, went under my SUV with my two year old son in the vehicle. I got whiplash, he sustained two cuts on his chest from the car seat belts.Sarah B.