I've been renting trailers and trucks from U-Haul for many years now and I've rented from U-Haul from many different locations and I have to say this U-Haul location was the worst U-Haul experience I've ever had. The man running the location was as rude as they come. I had scheduled my rental for 3:30 pm and I arrived at the location at about 3:10 pm. The location was so nasty and dirty and looks nothing like any U-Haul location I've even been in, so when I went in I asked the man if this was where I pick up my U-Haul rental and he said, â€œYesâ€. He then threw his coat on and said, â€œBut you're out of luck, I'm leaving in 5 minutes and don't have time. He then said, â€œWhat do you want anyway?â€ I told him that I had an order number and a reservation for 3:30 and he said, â€œNo, you don'tâ€, I don't have any reservations.â€ I said I have the emails and order confirmation on my phone and he said wait a minute and let me go look. He then walks around the corner to what appears to be a closet with a computer in it and said, â€œWell come around the corner and come in here so I can see youâ€ He said, â€œWell when I came in this morning, there was no reservationsâ€ But then he found my reservation and was pretty rude during the entire transaction. He wasn't happy that he had to deal with getting the trailer and dolly for me. I live 5 minutes from this location, but will drive 15 minutes to the next closest U-Haul so I never have to return again. Either that, or I'll find a new rental company. I do have to say that when I contacted U-Haul about the experience they were quick to respond and apologized for the bad experience and I appreciated that.
Location de camion de déménagement à South Lebanon, OH chez Barretts Marathon
Déménagement en provenance/direction de South Lebanon, OH 45065? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Barretts Marathon. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Barretts Marathon
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de South Lebanon, OH.
Location de fourgonnettes et de camionnettes à South Lebanon, OH
Les fourgonnettes et camionnettes de location U-Haul de South Lebanon, OH sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à South Lebanon, OH 45065. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Easy to go online and set up an order. Great people in this pick up location. The only problem is the interior of the truck was not cleaned.
The location itself is a bare bones tow and repair shop, so it isn't much to brag about. The operator, however, is honest and fair. Don't mess with him and he won't mess with you. He's also very accommodating if called ahead with any adjustments needed that are in his control. Other than that, U-Haul makes the rental and return process pretty easy if you use the app.
The old man at Barrett's was not friendly nor helpful and made it seem like it was a burden for him to help complete the rental. I told him I did not receive my packing pads. I've called the uhaul number multiple times to be reimbursed for the pads.... poor service altogether.
Clerk/Owner was rude and seemed very bothered that I was even there. The facility was cluttered and filthy. I got the same cold shoulder when I returned the equipment. CoVid infection rate is high in this area. Clerk did not wear a mask. The store was so cluttered that you could not keep a 6-foot distance. I will never use this location again. U-Haul should reconsider this as a renting location.
Friendly service, quick in/out. Nice to be able to fill out the paperwork on-line. That really speed-up the process. Will do business with Barret's again!
The truck was not cleaned. (Interior was just dirty and prior registration was still present. ) The person checking us in didn't look familiar with how to use a computer. Was not impressed with this pickup location.
Very helpful, no issues
yes. Mr. barrett is a hard-working single business owner. he was very helpful. The cargo van was new and very clean. This location is close to my home, so easy to get to and then return rented vehicle.
I've rented uhaul trailers a few times from this location. Always a pleasure to work with.
I have known the man that owns the marathon station for years , great guy . But , he is not only the owner , but the only employee . which means he is busy from ding to dong . Doesn't bother me , but I can see where it might bother some people .
Barretts Marathon in South Lebanon is a great place to rent from. everything went as planned. Thank You
The low tire light was on the entire trip. clerk said he did not have time to replace the sensor ,but told me the tire was just fine. I just had to take his word that the tire was fine. it was annoying that it would not go away for the entire 1200 mile trip.
The gentleman was very nice. The truck was ready.
Pete Barrett was great to deal with and made everything seamless.
I have rented my fair share of Uhauls in my life, and I have never had a vehicle this clean or well-maintained. The manager clearly cares about his customers and their experience, especially during these uncertain times. My experience was excellent across the board.
This shop was hard to get in and out of. It was also very dirty
Owner was rude and acted as if I were an inconvenience. The trailer we rented had a tire that had to be replaced during the trip, and the trailer leaked. The trailer was also dirty on the inside. Will not rent with him again.
Explain the gas option! Charging 7 dollars a gallon for gas is outrageous! I will never rent from you again!
Great experience signing out and returning equipment.
This entire rental was a fiasco, but was more of a reflection on U-Haul and their reservation process than Barrett's, the service provider. I made a reservation for Saturday, August 15th for a 10-foot truck, renting from the BP Gas Station less than a Mike from my home. I received a confirmation the same day of my reservation with the correct details. Two days before my rental, I received an email indicating that I would now need to pick up the 10- foot truck in Lebanon at Barrett's, which was an additional 5 miles away. The day of my rental at the contracted time, I arrived at Barrett's for my rental. There was no 10-foot truck waiting for me. After checking in with the station employee, he indicated that â€œthey had changed me to a 15-foot truck and were giving me the same price, so it's not a problem. I didn't RENT a 15-foot truck, because I didn't want or need one that size, and was already wary about getting ANY truck into the small parking lot to where my daughter was moving. Having no other option and needing to move that day, I took the larger truck, which was harder to maneuver and used more gas, increasing my costs.. If you do not have equipment to rent, don't send a confirmation indicating that you do. And further, do not change equipment and pick-up location without confirming with the customer. This was very much a bait and switch and a reflection of poor business practices. I will not rent from U-Haul again.
The guy was extremely rude! Rented me a dirty uhaul, then you guys charged me $25 for a cleaning fee! Absolutely ridiculous. I already filed a BBB complaint. Awful! Would never recommend!