The lady who rented me the truck was shady and said I went 100 miles and that's not even possible. The inside stunk. I was charged 107,83 for 1 day rentalbrandi N.
Moving Truck Rental in Starke, FL at Second Hand Treasures
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Starke, FL 32091
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Very helpful, hitching the trailer to my car, checking lights etc.Andre A.
Everything was easy.EVAN D.
Very helpful and courteous check in made easyRobert B.
Store is junked up, needs attention.Holly S.
Nothing they were awesomePEGGY W.
I asked for some assistance with backing the trailer in and the young man was quick to get the trailer back in and unhooked from my vehicle, even with yucky weather. Super friendly super helpful. Thank you so muchJenifer A.
The computer system is very very slow taking more than 45 minutes for checking inMohamed A.
This is a very poor review sheet. I am not impressed with U-haul at all. I had a 9am reservation in citra but the facility never opened. I called the local number and the guy text me back that he would be in later that day (unacceptable as I had reservations). Called the 800 and the reservation was moved to another location next county over. Got to the facility and it was closed. Called U-haul again, again reservation moved to another location further away. Got to that facility and it was closed. Called U-haul back again and had the reservation moved again to another location in another county. 2 and a half hours to find a place open, original rate was $54.99, ended up being charged almost $84 because I had to change it from round trip to one way because I was not driving over 100 miles to take it back to the facility.Michael C.
The Starke location was phenomenal, the staff were very professional, hospitable, and precise...I highly recommend this location for purchase...my whole experience was fantastic from beginning to end, thank you!! To the young man running the whole place, I know much pressure was upon you with all duties to handle but I tell you, you MASTERED every area, way to go!!!!!BRITTANY B.
Make sure that you notify the location that they have a reservation that is before opening.LAKISHA T.
The process was complicated. We picked up after hours. The cell service was poor in the area so accessing the online information was difficult. We called the help phone number 6x to stay on hold then get disconnected. We were outside of the truck for 30 mins confirming the driver and attempting to get the key.Jared S.
I was charged way more then I was quoted and woukd like to speak to someone about this reservation and reservations in the very near future. My name is Linda Harrell and my number is 863-214-6429Linda H.
The pricing is misleading. I feel I was charged to muchRichard W.
Nothing at all everything was great and very easy miss rebecca was great to work with as well thank you uhaulNevada M.
I was forced to buy the insurance that I had declined on online. He said that it was mandatory now. I said that if it was mandatory then why be given the option online? Why not just automatically add it to the price? Doesn't make any sense. Then I was given a number to a pull behind that wasn't even on the lot. I went back in and told him but he didn't believe me until he went out and looked for himself. Then he had to assign me a different one.Bryan E.
Very knowledgeable staff, quick to check out truck and easy return. We have used this location several times.Karen L.
This is to U-Haul it self, the way you process a contract is questionable. You don't break nothing down in the beginning and when you try to return, you try to slap extra fees on. Like for example I know I clean my truck, what y'all want to say it was dirty and try to charge me more. And I'm going to specify this only once,the location was excellent with everything, trying to do what they can for you,but U-Haul on the other hand themselves,??????Joseph R.
That was the 2nd place for pickup, the first place Bizzy Bees Cleaning in Waldo was a flop. The 24/7 truck share didn't work, and the place was not opened during the hours posted!!James H.
Friendly staff, clean vehicle easily accessible and ready to godean J.
Extremely helpful.Len S.
Make sure the printer is working so the customer may get a copy of rental contract and info on returning equipment.Larry C.
This location is fine. However the overall process with U-Haul was a nightmare. Way to difficult and time consuming for a little trailer. Up loading a driver's license through the internet could easily land your company in court one day. Suggest allowing the rental location run a copy of the license then dispose of it upon return. Additionally, your rental equipment should have flat tires included in the contact price. That is something that should not require extra money / insurance. Thank you !Tim M.
This place is a flea market. It is just a dump for other people's junk. The people were nice and friendly/helpful. But they need to clean the place up and make it look inviting. Maybe even put in a separate little building from which to do the U-Haul business.Gary W.