We asked for an Open Top 5 X 9 but received an enclosed 5 X 8. Were quoted 123.XX tax included but the amount was $156.XX. This is the second time UHaul has messed up on us. The first time was we had made a reservation at the Knoxville, TN store. At lunch time we went to pickup the UHaul only to find out we had to go to a town an hour away to pick up what we reserved. We had no prior information that we had to go to a different store. Noone had called us. We had no prior warning this time we were getting an enclosed trailer. We are very unhappy with the Knoxville, TN and Sweetwater, TN locations.
SUZANNE R
LCR Automotive & Diesel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sweetwater, TN 37874
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It looks as if I was charged for more than the 1 day's usage???
THOMAS BIt would have been nice if someone had offered to assist us with disconnecting the trailer and situating it. I am 67 and my husband is 80. We were able to do it but it was somewhat difficult. I recognize U-Haul rental isn’t their primary business but nonetheless it would have been helpful.
LESLIE HThe staff was very friendly and helpful. The Auto transporter was ready to go, and I was assisted in getting it hooked up.
Thomas ABetter Dollys those little ones are ruff. Everything else was great though.
JESSE R