The website is absolutely horrible. I booked online for 24 hours but recieved a phone call the next day and was told I couldn't have it for that amount of time. I was offered a smaller truck (which would not be enough) and given a different pick up location. People should not be able to click the options on your site if they are not available. I have friends and family members that have had the same issues.LAURA T.
Moving Truck Rental in Tillsonburg, ON at Petro Canada
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Tillsonburg, ON N4G3S8
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Be more friendly and nude rude. I will not go back there again. And they are really slow. Make you waitJAMESRICHARD S.
You can always improve, but no complaintsKENNETHC S.
Confirmation email was a bit confusing. I ordered a 20 ft truck. The confirmation said that one wasn't available at the location I physically went to and was told that i had reserved. I called uhaul to see what was going on. I was told the truck was taken so booked another 20 ft in another city. A day or so before moving day I was contacted by uhaul because I had two trucks booked. The gentleman was very helpful and straighten things out.JAMESR C.
We were charged 107 and when we returned the van were told it was only a hold but it is still on my account as 107 instead of what my invoice says which is about 92FREDRICK W.
Service is always excellent. They go the extra mile to see that your rental works outJohn T.
they have done a great job ,RICHARDL D.
The vehicle needs new tires. Not safe.ROBERTW B.
The truck was not cleaned of ice and snow, wasted too much time of warming it before leaving. The lady was not friendly, her service was slow and unpleasent. I will go to another station next time.ISTVAN C.
Send email reciept when asked. Charged me for gas without actually replacing the gas, overcharged? 30 min late releasing the truck to me, we had a scheduled time to use the elevator at the destination. This all seemed to be an inconvenience to the people in charge, made me wait over and over while serving walk in people instead of finishing up with me. Lacking priority.PAULW W.
very professional friendly servicePAULINEA K.
Make sure that you do not call and say you do not have what the customer ordered. Go out of your way to help the customer by going above and beyond like Brenda from the Horvath location did for us. She called your location and made sure we were taken care of even though her location received no commission for the rental. That is what true customer service is about. Thank you Brenda!!!Brian D.
Truck had a leak in the "Mom's attic . Some water damage on our belongings more concerned on where I filled up the gasPHILIP D.
the person was rude and disrespectful on his comments "I better pull it (the trailer) by hand or is going to take you an hour to park it", then he asked me to dismount it and he refused to help, completely the opposite experience vs when I picked up in Ajax.Edmundo H.
Despite being in a gas station. The workers were very attentive and helpful and got me on my way as quickly as they could.CATLINCROCKETT H.
Excellent serviceMark O.
Make sure if your going to rent to people that you another person to take care of the gas station ..so your customers will be left waiting and standing aroundCHRISTYMARIE O.
The only drawback is that it's a gas station/convenience store and you may have to wait for other customers.Daniel K.
Quick service. Attendant made sure everything was a ok perfect before I left.BERNHARD P.
Introduce No touch card readers. Per COVIDJohn T.
The CSR was very nice and was helpful with my rental.KIRKH L.
The owner â€œmanâ€ unsure if his name kept referring to my partner as â€œHey Broâ€. He told him he didn't need him anymore after my partner refilled with gas. Then my partner left. The owner then proceeded to charge my credit card with an additional 23.00 for gas which was not needed as well. When I called him he told me to call uhaul to deal with it! Was completly unprofessional. Which should have been an 80 rental for a uhaul in town tillsonburg then ended up costing so much more because I had to get an vehicle from out of town and bring it to town and drop off here! I was so upset and frustratedLisa R.
You guys ripped me off for 2 days charge plus the mileageSHYAMANI S.
great service, all went smooth, super friendlyGREG C.
The ratchets for the straps were seized and trailer was dirtyMICHAELGERRARD L.