The experience of making the reservation and then having it canceled less than 24 hours before pick up was disgraceful. The first person I spoke to was apathetic to my concern seeing as I moved the next day. She kept telling me you signed off on understanding that this could happen. I asked for it to be escalated and the executive assistant that I spoke with did find a truck at another location. This despite receiving a text saying I had to go to MD or PA. The day of the move I took a chance and went to original location and lo and behold they had a truck available. Don't understand how that was the case.... The location employees were awesome but the process itself prior to me stepping in was horrific. I would not recommend U-Haul. Very disappointed.
Location de camion de déménagement à Totowa, NJ chez U-Haul Moving & Storage of Totowa
Déménagement en provenance/direction de Totowa, NJ 07512? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage of Totowa. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage of Totowa
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Camionnette Petits déménagements -
Fourgonnette Petits déménagements -
Camion de 10 pi D'un studio à
un appartement avec 1 chambre -
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres -
Camion de 17 pi Maison ayant jusqu'à 2 chambres -
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres -
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Totowa, NJ.
Location de fourgonnettes et de camionnettes à Totowa, NJ
Les fourgonnettes et camionnettes de location U-Haul de Totowa, NJ sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Totowa, NJ 07512. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
Caractéristiques
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Climatisation
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Employees highly professional.
We paid for a hand truck but it was not in the truck
Only complaint was front headlight was out. Everything else was great. Thank you.
Professional and friendly staff. Great experience overall. I will continue to rent from this location again.
Superb customer service
Staff was very nice and did a great job. Thank you for moving to Totowa NJ
Very good experience
Justin was great and very respectful
alter the .99 cent policy to allow for a best rate for extended rental or high mileage rental to frequent good customers. The manager Justin and his assistant Keyshaun were extremely professional and informative during each and every contact with them during my rental. Thank you. Will rent again - ed kleefield
Excellent and quick pickup and drop off. THe equipment was exactly what I needed.
Drop off couldn't have been quicker and the young man that helped with backing the trailer in place was great. When I got home I decided to buy uhaul stock as it seems like a very well run organization.
Check your vehicles. My U-Haul broke down on the Jersey Turnpike. The wheel hub failed and caused the braking components to fail as well. I almost lost control of this truck. Then I had to get my truck towed from Carteret, NJ to Roselle, NJ. U-Haul put me in a hotel for the night. My replacement truck was in Totowa, NJ and could not get dropped off so I had to personally drive my car that I was towing on a auto transport. Super inconvenient. Then to top it off, I had to get this replacement truck because my original truck wouldn't be repaired for another 2 days. U-Haul hires movers to unload my truck. The idea was right but the movers did a horrible job. They loaded the truck and then unloaded it again when they realized a few items couldn't fit. I offered them suggestions but they refused to listen. After that it was smooth sailing but I lost 2 days of work and a lot of time but my safety was the most at risk. U-Haul needs to do better an inspection their vehicles.
Fantastic customer service; pleasant to work with; would highly recommend.
Friendly, efficient staff
Justin was very helpful and knowledgeable. I rented a van and it was in pristine condition. Thank you!
I was told I could bring the trailer to any location, but the location Woodland Park Auto Repair refused to take it because he said he did not have room. His attitude was that he did not give a damn.
Guy who helped me was excellent
Uhaul needs more people answering the phone, they forgot my blankets so I had to come back to get them that made my day 2 hours late as a result I returned the truck 2 hours late and they were closed , ok no problem they say well I was on hold waiting for 1 hour and 17 minutes before they answered and told me I really needed to be at the vehicle I was almost home.. so after a few back and forths I said do what you have to do I was told that it would cost another $20 cause I wasn't there.. well in the end they did do the right thing and just handled it normal and didn't charge me extra .. I would still do business with them as they are loaded with equipment this is the 4th dealing with this location and they have been good for the most part...
Am totally satisfied and the process is as easy as 123
Poor customer service
Really pleasant experience with Ambrose while returning the equipment. Quick and efficient.
Great Customer Service
The customer service was excellent. Two very nice gentlemen helped me and I couldn't say enough about how polite and nice they were. Thank you for making the move a bit easier by being so kind.
Nothing... It could not have been better or more efficient. Your staff was helpful and courteous. Good Luck. Keep up the good job!
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