thank you for helping me in the storage

Overall experience from start to finish very professional, helpful and customer service-oriented. Would use Uhaul (particularly the Totowa facility) again without hesitation.

I cannot give enough praise to the team working at this location. The first day I called the facility. (Which was more than once,) i was greeted with such professionalism and kindness by both Keyshaun and Delford. On my move in day I had the pleasure of meeting Jason the manager, along with Delford and Keyshaun. Uhaul what a team you've put together. All three were courteous, caring professional and most of all patient , I walked away in comfort , I knew I was in good hands. Thanks Uhaul for hiring such a great team

Best storage experience I’ve ever had. Staff is amazing, facility is clean, secure and in amazing condition. I highly recommend this storage facility and Uhaul in general for anything moving, towing and storage.

Ambrose was excellent and help us through the process With such professionalism

Ambrose, Ariel and Keyshaun assisted me with all my needs and were very professional at the same time.

Justin was very helpful

Staff is incredibly helpful and polite! Love this facility!

The staff was extremely helpful and courteous!

One of the off duty workers was sitting up front eating and singing while not wearing a mask. This is unacceptable during a pandemic -- especially that he was singing, which spreads the air particles. Dangerous and unprofessional. Otherwise, the other employees were helpful.

The gentlemen at the front desk was extremely helpful and courtesy.

Gave an above average because one can always try harder

Staff returning the trailer was great!

organized and professional.

when calling the direct number, call gets forwarded to the main UHAUL number. Storage facility is nice. its the main number customer service that i had a problem with A LOT