Very nice staff who made the rental transaction go smoothly and safely.MARC W.
Moving Truck Rental in Waterville, ME at U-Haul at Elm St
Pour nous contacter
Waterville, ME 04901
(Rt 201 & 104)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Waterville, ME 04901
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I'd recommend that this location test the running, directional, brake lights before sending the customer off into traffic with a trailer rental.CONRAD D.
I tried to do contactless pick up. When I got to the location, the wireless connection was bad~ as I could not get a signal because of the location. So, I had to go in and take care of it. Come to find out, if my wireless connection would have worked, the key placed in the box was for the wrong vehicle. The Service Rep (that was incredibly helpful), had to go through all 6 boxes on the outside of the building to find the correct Key for the vehicle that had been issued. Then~ it was a very rainy day here in Maine~ We got the truck loaded, only to find out there was a leak in the roof of the truck_top right corner near driver's side of the truck. Many items got pretty wet. That was a disappointment. I reported this when I dropped off the vehicle. The Service Rep (a different one than in the morning) was courteous and told me they were not aware of the leak and apologized.MaryBeth B.
Mr Gray was VERY polite, knowledgeable and helpful. I would go to him again for any uhaul needs, even though it was not my most local store.JOSHUA G.
You can't improve I have used U-Haul for Anytime I've ever moved over the years you folks are not only the most personable but the equipment is always ready but more so I don't care what anything on the internet says you are by far the most reasonable and fair price Truck Rental there is out there and I thank youAnthony B.
They held money from my pre paid card and I never got the difference back and when I called they said they only took out a certain amount and my card says differentlyBrenda M.
they even refunded an item I bought that didn't work, no question since I had kept the receipt.Lee S.
I've always had good service at this location.STEPHEN G.
They were great! My company needed a van quickly and Elm St U-Haul was very prompt. They also were able to let us extend our rental period with no problems.DEREK K.
Very Pleased with my experience regarding this recent rental. The staff was very friendly and helpful. Highly recommendedLeo James D.
very smoothJared V.
I think you guys are doing just fine, thanks for the great service at the Elm St. Waterville location.TIMOTHY B.
Not so much for the next customer but I do have a complaint. I rented a 17 foot van/ truck on the 15th. I got the truck at noon and was told I had to have it back before close of shift that day. Leas than 8 hours away from my pick up time. If a rental is 24 hours than why was I screwed out of 16 hours and had to scramble to get the truck back before they closed so I wouldn't get charged for another 24 hour rental. Just kinda frustrating is all.Jason W.
Truck was extremely dirty inside and out. I wiped the steering wheel with a wipe; it was brown and filthy; as were the seats.TODD V.
Michelle Bouchard was professional and kind. She was helpful and gave us an amazing experience renting a truck and returning it. I give her the highest star count possible.Traci A.
I was pleased with this U-Haul office. I picked up my truck right after they opened at 7am. It was only a short wait to get loaded up (nothing more than usual). The check out, and return of the truck both took only a short time.Jordan T.
The person helping us with the drop off was awesome! Great customer service, nice guy, and made the process so much easier. The only unfortunate thing about the Elm St location is the incredibly small lot that makes it nearly impossible to fit multiple trucks and park your person vehicle. I also used the uhaul site to give my location a call during our move, but the number I used from the site from the location (207-873-6171) direct me to the uhaul call center instead of the place at elm st which was confusing. Other then that it was a great move! I definitely benefited from the upgrade to the 15 footer, the ramp was a lifesaver.Dakota M.
The only issue is I made a reservation to pick up a trailer in Winthrop, Me at 3 pm. I was there at 230. They were closed with no phone call. I then was sent to Waterville , that was great but the initial reservation was set up for me to drop off in Jay, Me. Since that wasn't an option I was charged for 2 days rental because of the extra travel. That part was a little bitter to take.MARCUS R.
My car almost fell off the trailer, becuase the strap holding my car in place, dislodged. Uhaul then charged me 194.00 for returning the trailer early, EVEN THOUGH the reason I returned it, was because my car was literally unsafe on THEIR trailer. Do NOT use uhaul trailers to transport your cars.Rebekah S.
Have a walk around the equipment with the customer and describe some of the features and how to use themLUIS R.
Melissa is amazing! She always goes above and beyond to make sure her customers are taken care of! She takes the time to help you! I always come here because of her! Thank you so much! Scott B.Scott B.
Great service and support, advice helped me travel safely 1000 miles. Very helpful. Thank you!JOHN M.
I had friendly professional service from the lady at this location... she explained everything from hook up to drop off ... I would recommend this location to my family & friendsShelly B.
Where to start. It took 5 days to rent an auto transport. When does a day consist of 12 hours? Your system was inop on 10/16. Therefore, I was unable to rent equipment, which put me in a bind. I had to rush to accomplish what needed to be done - which was to get my car off from roadside and to my house. If I was allowed 24 hours on the rental, it would have been easier for me to get things done. The transport that was needed did not move for at least 4 days prior. When it came to my using the equipment, I was told that because the store did not open until 9:00 am the next day, I had to bring the transport back in less than 12 hours. I RENTED IT FOR A DAY _ NOT 12 HOURS! I will think long and hard before I rent from you again. I was told that my rental reservation was at 7:15 am. The store closes at 7:00 pm. Less than 12 hours later. In fairness you should refund 50% of the charges as your mistake cost me. It was your system that was down not mine. To improve for the next customer you should have 12 hour rentals.PHILIP T.