The radio did not work and the wheel alignment was off
Larry A
Delaware Equipment Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wilmington, DE 19804
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Very disappointing experience. Today we rented a trailer from this U-Haul location and received extremely poor customer service. The employee refused to properly assist us because our English is not perfect. This is unacceptable behavior for a customer-facing role, especially in a company that serves a very diverse community. Whether this location is a franchise or not, this employee clearly does not meet basic customer service standards. He was rude, unprofessional, and unwilling to help, which reflects very poorly on the U-Haul brand as a whole. We will never return to this location and will not recommend it to anyone. We strongly ask U-Haul management to review this location, investigate the employee’s behavior, and take appropriate action, including reviewing his authorization to represent the company. U-Haul deserves better representatives.
NIKITA KThrift over charges drops off for you before you actually do to charge you full miles
AYLA NThe process of picking up the Truck was unacceptable!! It took me over 45 minutes to figure out what to do which made me late bringing it back and being charged extra money. This company needs to find a better way to do the online set up.
Terri FExcellent customer service very knowledgeable about U-Haul.
STEPHANIE G