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Rupert B | Overall ExperienceSelf Storage Units in Apopka, FL, 32703
U-Haul Moving & Storage de Apopka
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- 4,5 - Cote moyenne des clients
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Everything that I owned was in my storage literally all my clothes furniture kids items, kitchen appliances, I literally mean everything. I had the insurance on the unit of course hoping to not have to use it but I did have to use it not for any fault of my own but as an employee at this facility stated the roof on my storage unit was damaged and caused for the water dirt mold and debris to be inside my unit when it was opened, and what makes it even worse is the insurance company just like and will try not to have to pay out anything because they don’t care about your items because why would they, oh yes and they will tell you just get the clothes that’s been sitting in the wet moldy unit washed or dry cleaned they will be fine. Who in there right mind will still wear clothes even after they have been washed that sat for months to a year in mold and continuously got water on them because again the storage facilities roof wasn’t maintained and caused the damage. This is the only reason I wouldn’t recommend this storage facility because for it to have been as expensive as it was with the continuous increase in price none of my stuff should have been damaged and with it happening as such the facilities insurance should have been covering it all and I shouldn’t have to replace any of my items on my own, but in this case I definitely will have to replace 90% on my own. The insurance is a joke they are just like any other insurance company and don’t care about the customer and they are just trying to keep money in their pockets. This will be the absolute last place I advise anyone to store anything of value and if U-Haul really cared about the customer they would get a better insurance company to provide for the needs of the customer . Thank you so much U-HAUL for adding even more stress into my life as if this economy isn’t already stressing enough!
demetria C | Overall ExperienceThank so much
Anette R | Overall ExperienceThe young lady who assisted us was very knowledgeable very kind and helpful was able to assist us with what we needed and we were in and out. Would continue to use this location for further storage and rental truck needs.
marilyn b | First ImpressionsGood customer very knowledgeable and very clean place very professional
Brenda P | Overall ExperienceThank you for all you did for my family
RONNY D | Overall ExperienceThe staff was very Professional and courteous, When I had Questions. Keep spraying pesticides goof job
Derek G | Overall ExperienceArreglar la parte de atrás donde se dejó el carro hay un hoyo bien feo
Anette R | First ImpressionsAbsolutely the best staff ever. They were so helpful in every way
Beth E | Overall ExperienceWonderful staff! Thank you for amazing customer service for 17years!
KELLY S | Overall ExperienceMuy buena atención de parte del Sr Carlos atención respetuoso me facilitó el proceso
Jorge Z | Overall ExperienceMy biggest problem was that there were no small storage units available. I had to use a unit twice as large as I needed. Since it was a free month after we rented a truck and we were able to move out before the month was over it wasn't a problem, but if we had to leave things there over a month it would have been wasteful and more expensive than necessary.
ROBERT F | Overall ExperienceBest service I've ever had at a u-haul facility
dale p | First Impressions