Beware of the written notice requirements. I moved out before the end of the month but I was charged for another month because I didn't provide a 10 day notice. I've been using uhaul for years and never had to give a written notice. The storage facility sent me a 24 point email with the rules and didn't even include the need for a written notice. I found that to be tricky. You have to go back over the contract to find the additional requirements. I will not rent from another uhaul third party. Consistency is important to me.
Jaime C | Overall ExperienceStorage Depot Arlington
3414 S Collins St Ste 101, Arlington, TX 76014Évaluations des clients
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- 4.0 Average Customer Rating
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Beware of the written notice requirements. I moved out before the end of the month but I was charged for another month because I didn't provide a 10 day notice. I've been using uhaul for years and never had to give a written notice. The storage facility sent me a 24 point email with the rules and didn't even include the need for a written notice. I found that to be tricky. You have to go back over the contract to find the additional requirements. I will not rent from another uhaul third party. Consistency is important to me.
Jaime C | Overall ExperienceGood
ANDY H | Overall ExperienceWas very pleased with everything and everyone thank you so much
Donna W | Overall ExperienceStorage Depot took good care of their customers. I still need to clean out my unit, however I’ve been sick and unable. I called and will take care of that on the 13th. As always they go out of their way to understanding. Again, awesome service!!
ANN C | Overall ExperienceAverage staff at best. Facilities were fine. Staff was not so polite when my move out happened. Still got billed because they were "busy" and forgot to submit the move out order. Rates also increased multiple times over the year and now started to charge for insurance.
Melinda H | Overall ExperienceStaff was courteous and pleasant to work with. They were able to help me get my lock off after I lost my keys (after verifying my ID). They were quick to answer my calls and questions. My move in was also convenient and hassle free too.
GEORGE F | Overall ExperienceVery friendly staff! Extremely helpful!
Joel C | ReservationBeen here for years! Thank you!
Ashley D | Overall ExperienceDid the job, just wish they didn’t keep raising the price . Over 2 years the price went from $65 to $105, thats a bit ridiculous.
Chance A | Overall ExperienceI had to move out because of a financial change. I really enjoyed my stay. If things change I could be back. Thank you
James C | Overall ExperienceWill definitely be back to this facility if needed again Thanks to the manager she was very helpful
Debbie C | Overall ExperienceOverall great experience just pricing was a little expensive for me compared to other storage rentals for the same size to that I had.
LaToya B | Overall ExperienceThe manager at this facility is an exemplary employee. She is kind, efficient, friendly, knowledgeable and ready to assist you. I would highly recommend this storage facility. Clean, safe and secure!
Donna S | Overall ExperienceNo complaints
GERRY T | Overall ExperienceI moved my stuffs out of the facility on the 12/28/2021 and I was happy with the services and experience of the staffs , I will definitely recommend this storage to family and friends.
ADEBAYO S | Overall Experience