Found the facility easy to get my things for storage into the unit. Great to have carts and elevator. Allowed myself enough room to access things I may need. Everything neat and tidy and workers emptying the garbage containers.

The BEST U-Haul place I've ever been to. Very friendly staff, very clean and well maintained.

Very clean and organized. Would be convenient to have the uhual van/truck drop off at the same location.

Overall our experience was very good. We did move based on getting a more competitive price from another self-storage facility. One area of concern was when we came on-site to get some items out of our storage unit and stopped by the office before we went to our unit. We were advised that there was a note on our file that we had locked our door improperly and you could actually open the door a couple feet. This was discovered by staff while making their rounds. Nothing was taken from our unit but why wouldn't we have been advised by a phone call or email that there was an issue with how our unit was locked. This would have been the proper way to handle this discovery. this is why you only received an average rating.

Very polite staff member.

Always a pleasure dealing with U-Haul of Bedford West!

The cleanliness of your facilities and the helpfulness of your staff far exceeded my expectations. I'm very impressed and I've already passed on my impressions to many of my close friends.

Great service, friendly & informative staff

I will tell All of my friends about how great you were.! Thanks

Nice always clean, well lit beautiful storage facility. Amazing, helpful and friendly staff.

Elevator was busted during move day out but they allowed us an extra day to move out. Overall - good experience.

Always treated great

Staff is very friendly and helpful.

Convenient, clean location and friendly and competent staff. The price is a bit high, though.