I love how hassle-free my experience was renting at this facility. The policies and prices were reasonable, the air in the unit was clean, and the staff was professional and pleasant to deal with. I definitely would rent here again if I needed space and will definitely recommend this facility to others.
Melissa C. | Overall ExperienceBennington Self Storage
25 Morse Rd, Bennington, VT 05201Évaluations des clients
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- 4 Average Customer Rating
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I love how hassle-free my experience was renting at this facility. The policies and prices were reasonable, the air in the unit was clean, and the staff was professional and pleasant to deal with. I definitely would rent here again if I needed space and will definitely recommend this facility to others.
Melissa C. | Overall ExperienceWe had stuff ruined by mice we had the smallest storage unit but ended up paying more then we paid on a car payment the staff was never at the office at their posted times so we had 1 late payment due to this and they locked our unit on top of that they raised the price and never called to notify or send a letter the lady had the nerve to yell at me when they were never in the office till the posted time
Michael H. | Overall ExperienceWe were initially disappointed that our unit had broken glass in it from the previous user. In addition, our unit was broken into (along with at least 10 others according to the police) - I asked if there was camera footage and they said there's only cameras on the front gate. Speaking of the front gate, it has a locking ability but was open 24 hours a day because they said closing it got in the way of the snow plows. Why not lock it in spring and summer? We mentioned we had been broken into and never received anything, even "I'm sorry to hear that".
Andrea M. | Overall Experiencemy 3rd rental. very clean safe and secure. Rated very high on. list of monthly rental spaces
bonnie h. | Overall ExperienceFacility is generally in good shape. Access is easy because the gates are wide open 24/7. Not sure if there are issues as a result of that but I didn't hear of any break-ins or theft. Only complaint I have is that the communication was not great. Every time I emailed (with a question about my bill or account), I didn't receive a reply. Often when I called, no one would answer and I never received a return call. Wouldn't take much effort to return emails and phone calls promptly.
Tim C. | Overall ExperienceGreat storage facility. Would highly recommend. Thank you.
Marta S. | Overall ExperienceFair price and good spaca
Melody M. | Overall ExperienceRolling door was an issue, but not a big issue. I will say, staff is hard to get ahold of but I only had to do that a few times. The storage unit worked well and the fact that it was accessible all the time and that you could get bigger trucks up to the unit made it a good spot to store stuff. Thanks, it worked well for us.
KELLY D. | Overall ExperienceExcellent service and great place to store items
SYLVIA G. | Overall ExperienceI'm afraid my personal items were invaded by rats; two of whom met a well deserved demise. I retrieved my personal items as soon as I encountered an unbearable stench.
debdip m. | Overall ExperienceTo qualify my answer to Question 2: I was not there after dark, so cannot speak to the lighting. But in terms of the security of the facility, I can say that in the few times I was at there, there was no facility representative in any form in attendance. The facility's entry gate was left open and it appeared that anyone could enter the storage unit grounds at any time with ease -- good for renters but probably not good for the security of the units.
Edward I. | Overall ExperienceThank you
John C. | Overall ExperienceThere was a rat infestation that directly impacted my unit. Not certain why but there was a problem for sure. Perhaps better seals between units can help prevent an infestation as it appeared to have come from the unit on the opposite side.
Matthew S. | Overall ExperienceVery nice facility. Clean and and accessible. Helpful staff.
DEBORAH A. | Overall ExperienceBest place in the Bennington Area!
JEFFERY W. | Overall ExperienceNo one at office upon arrival w/loaded truck. Called sev. times. No call back. Tina arrived an hr later. Was not given unit I had been shown earlier. Mine is in poor area. Gate STILL broken! Security?
Rebecca H. | ReservationI called to find out what time the facility closes. I told the lady that I was on my way there. To my surprise when I got there the office was closed. The sign on the door clearly say 8:30-5pm
sherrylene w. | ReservationStaff very pleasant and when I moved out received my deposit within a week.
JOAN B. | Overall ExperienceThis is my second time renting a storage unit affordable price roomy units convenient location
DIANE M. | Overall Experience