Made my reservation for Lincoln St, Bennington,VT at 8:30am. Got my email confirmation. Later I received an email for the Morse Rd in Bennington, VT location with a 9:00 time. We went to the Morse Rd location Monday morning at 9:00. No one was there. We had to call the number on the door. Called and the woman said she'll be there in a few minutes. I waited 15 minutes for her to come open the office. Did the paperwork and went to hook up the tow dolly and they didn't have an adapter. They had one at the Lincoln St location when I needed a tow dolly the last time. I had to go to the store to buy one. No one to be found when I dropped it off. Awful experience this time. I know in the future if I reserve from you again I will cancel the order if you switch it to the Morse Rd location again.
Joseph L
Bennington Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bennington, VT 05201
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Very friendlyz helpful, and informative
ERICA FThe owner of the business is a rude woman covered in tats from her younger years and the heavy set female employee shares same bad attitude. They are angry women who talk through you and never experienced anything like it. They are not humans and grandpa the driver injured his hurt moving a marble lamp and the truck had to be returned day late.
joanne iHow do you have brake pads replaced while renting, there was an exhaust leak very loud and tires were not in the best of shape.
ROBERT SNo problems for me because I reserved a trailer, but you might have a larger selection of vehicles to choose from for people who might just show up.
Mark S