The staff at the registers were very polite and courteous, but the general manager statin was very rude.\n And didn't care to say hear what I had to say talked about me to the other staff right when I was standing there. Just a very rude man wasn't willing to work with me at all because my you haul truck that I rented was supposed to bend for a one way and they gave it to me for an in state and I had to turn around and drive completely back to have their truck back the next day, he wouldn't work with me at all.
MIRANDA R | Expérience généraleSelf Storage Units in Charleston, WV, 25387
U-Haul Moving & Storage of Patrick Street
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- 4,0 - Cote moyenne des clients
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Comment U-Haul Fonctionnement des avisWe’re relocating to Charleston on a very tight schedule. My wife and I are going eight ways to Sunday, and the gent that checked us in was patient, professional and covered everything we needed to know, but instantly forgot. Five stars all around. Thanks for making a stressful situation a bit brighter.
Anthony S | Déménagement en ligneI kove the Patrick street facility. The customer service is above and beyond. Also the dollies and other equipment in the facility were so much help to me. Thank you thank you thank you for all of the help.
MELISSA G | Premières impressionsI looked at 3 other storage facilities. What struck me immediately were the musty odors, poor lighting and limited accessibility and security. U-Haul is very clean, no odors, impressive access and security.
GWYNETH O | Premières impressionsVery nice units. Employees very helpful. But please run off the homeless people living down from the main entrance on the side! You just don't feel safe.
TERRI N | Expérience généraleTwo issues: Since I started renting over the last 5 years the prices went up from 89.99 for a 10x10 to a 179.99. Also, to many people coming and going, smelling like weed. I still loved the convenience though.
CRAIG H | Expérience généraleNone at this time , just thankful I could get a unit .
Darla H | Premières impressionsUnit was clean and ready to go. Very secure.
Clarence G | Déménagement en ligne