The only issue I had was with dead mice in the unit and urine and feces in a few of my boxes containing linens. But due to the overall good custom service I received I didn’t make a fuss about it. Just made management aware. Destiny and Holly were awesome!
SUSAN J | Expérience généraleSelf Storage Units in Cincinnati, OH, 45251
U-Haul Moving & Storage de Northgate
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Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisCharge me 2 months after I moved out my storage and when I called to cancel they didn’t cancel. Felt like a scam
TOMMY T | Expérience généraleThey were excellent!
DAWN N | Expérience généraleI think over all it was a good experience, but the prices are so high that I couldn’t keep it up any longer when I found one for $114. I also was not happy that no one informed me that you no longer took Discovery, which is what my autopay was on and then I was late and had a late fee.
Jessica D | Expérience généraleThe facility is nice & clean, but to extend the rental was expensive.
Annette O | Expérience généraleI was overcharged. My unit was supposed to be a promotion deal for a 1$. When I got there and looked the door couldn't be locked so they moved my unit to another unit. An charged me full price for my first month even though it was the first day after i got there.i rented another truck while there charged 70$ my receipt said 63$. I should have the unit and access to it! My bank says it was taken out so why did I have to move or pay again
Marcus B | Expérience généralePricing was extremely high and even went up during the one year I rented from you. I found another storage place within 4 miles of uhaul that charges $100 less for an 8x10. My unit was a 10x10. Also everything I had in my unit that was wooden ended up having mold on it. It wasn't on these pieces before they were put in there.
JAMES S | Expérience généraleUsually nice after they got to know me.
Marcenia E | Expérience généraleprices kept going up....
JEFFREY A | Expérience généraleLove you guys service and hospitality! Y’all did an amazing job!! And tell the KC fan I said WHODEY 🐅 lol Keep up the good work Colrain!
FRANKIE M | Expérience généraleI had a dilemma and they understood me well and I appreciate that
SHIRLEY A | Premières impressionsA lil expensive but overall satisfied.
natsha a | Premières impressionsManager hasn't returned my call had stuff missing and yet to receive a call spoke to some ok ne other day she said she have her call as she wrote nothing down 3 x ive tried to speak with a manager regarding g my lost belonging very important piece of furniture my mom's and sisters ashes and my corner cabinet all gone ..
LISA L | Expérience généraleI have been a customer for number of years - this action simply resulted from my condensing the smaller unit into my larger one. I remain a satisfied customer.
CHRIS M | Expérience générale