Dyon and his staff are great!

My experience was absolutely horrible. The staff was very unprofessional. I was told I had 24 hr access & then was locked out the facility for a whole hour. There are no emergency numbers to contact management. I've never experience this with Uhaul before but yesterday was a complete disaster!

I wanted to look at several sizes and was allowed to do so. I appreciate that

Great job. It was a very good decision

The facility and staff were very nice. I did not like waiting an hour in line when I, and most of the others, made reservations. I also did not appreciate the staff taking care of those without reservations first. Other than that, The owner/GM was super nice, and the facility was clean and comfortable.

Very helpful and professional staff

The guys was great, wonderful customer service. In these time you don't receive a lot of good customer service but I received great service. Thanks for being a good part of my day.

Thank you

Customer service was superb

Service was overall good, but wait time was 45min to a hour from the point of arrival and getting the access card to my storage unit. The line was growing and customers were becoming extremely impatient, as only one person was working the main desk. The young man did an excellent job by remaining professional and managing the disgruntled customers. He was conductBig business between 2 POS stations at once, to try to keep the line moving. To add insult to injury, the POS was acting up and he had to manually key in payment details. In a huge facility there was no one willing to help out or any back up available, although the line was long and steadily growing . If I hadn’t had movers scheduled to arrive, I would have gone to another facility. The wait time is always long and there seems to only be one person scheduled, even before the pandemic this was my experience. About 2 years ago I had previously used this storage location to store some items and unfortunately had the same experience. A manager never jumped in to assist or even approach their customers to say we apologize for the wait and this is after a customer demanded to speak with the manager, I never saw the manager came and they sent a message to the customer via the ear communications system.

I appreciate the fact that all my goods was there and the friendly staff assisting me at times of need.

Thank you!! Been using the storage on and off 3 years

We moved our vehicle out at night and called customer service the next day and were told we were checked out. The following month our card was charged and the location refused to return our money!

I’ve never seen a facility as clean and comfortable as this one. Exceptional!

Excellent experience.