One female office staff member was rude, hurried, and not very helpful on our first visit, including when just asking to use the restroom. When we unloaded our U-boxes over a few days, there were U-haul trucks and other vehicles parked in the space between the storage units so we could not even drive our car with the U-box trailers through or even close to the indoor storage door so we had to carry or hand cart our stuff, including some very heavy furniture, 10 to 15 feet just to get to the door of the indoor storage building. We did have a better experience on taking our stuff out, as the vehicles blocking the roadway were gone and the female office staff was busy but helpful. We found a closer climate controlled storage with more accessible space in another local facility.
Brent R | Overall ExperienceAir Base Mini Storage
2453 S State St, Dover, DE 19901(S Of Rt 10)
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- 4.5 Average Customer Rating
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One female office staff member was rude, hurried, and not very helpful on our first visit, including when just asking to use the restroom. When we unloaded our U-boxes over a few days, there were U-haul trucks and other vehicles parked in the space between the storage units so we could not even drive our car with the U-box trailers through or even close to the indoor storage door so we had to carry or hand cart our stuff, including some very heavy furniture, 10 to 15 feet just to get to the door of the indoor storage building. We did have a better experience on taking our stuff out, as the vehicles blocking the roadway were gone and the female office staff was busy but helpful. We found a closer climate controlled storage with more accessible space in another local facility.
Brent R | Overall ExperienceI had used your facility for years. Very satisfied. I would use again if I need your services. Thank you
DALIA H | Overall ExperienceGreat place. Been there for years. Only left because we moved.
JOHN H | Overall ExperienceI highly recommend AirBase Storage. I recently moved my belongings out after 7 years, there were NO signs of mice at all! I had absolutely no damage to any of my belongings, other than the typical spider webs when I opened the door. Easy access getting in and out and security gate to get in and out. I will store my belongings here if needed in the future I’m still in shock…..7 years and not one mouse or any damage, WOW!! Everything was perfect as the day I moved everything in! 🙂
BRENDA P | Overall ExperienceGreat staff, easy, secure access to units. Clean and organized space.
thomas k | Overall ExperienceI have used this facility twice in my time here in Delaware. The staff is very friendly. I felt the storage facility was very secure.
robin d | Overall ExperienceThe staff is very helpful!!!!
Clerona C | Overall ExperienceGreat employees. Very helpful.
Tom K | Overall ExperienceVery pleased with the way you operate and the efficient help!
diane m | Overall ExperienceHad the space for 6 years, never had a problem
GLEN N | Overall ExperienceJennifer was totally awesome and professional and courteous and the other staff were very knowledgeable and courteous and professional also It was truly a pleasure doing business with them
CEDRIC W | Overall ExperienceThe staff was very cold and does not respect your time. I sat in the office with not attendance present for over 15 minutes. She never even apologized for not being available and was rude when I asked a question. I couldn't wait to close out my contract. If you are a people person this is not the agency to use, they are strictly business oriented
karen m | Overall ExperienceAir base storage was able to meet our needs for over 2 years. We needed a bigger unit and unfortunately over a period of a couple months we were unable to obtain a larger unit due to no availability. We unfortunately had to choose to relocate to another facility that they recommended. Thank you for everything!
Tammy R | Overall ExperienceWent out of their way to make sure everything went smooth for me. Came in from out of state and getting in to unit was very easy.
OLINDO M | Overall ExperienceThanks
James O | Overall ExperienceEasy access, friendly staff, well lit,
Selina W | Overall Experience