The entire experience was great the availability, the timing and 99,99 % of the employees. A few were very grouchy and unpleasant however, the good and friendly ones made the others not important. The free month rent for the storage locker with my truck rental was great. I think the storage lockers are just a little high priced but that is not the staffs fult overall the experience was great and would for sure go back and refer people as well
Michael Green | First ImpressionsSelf Storage Units in Durham, NC, 27703
U-Haul Moving & Storage de US Highway 70
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U-Haul Moving & Storage of Research Triangle
2215 & 2107 Sedwick Rd, Durham, NC 27713 View Available Units5,2 miles from this location -
U-Haul Moving & Storage at Durham Chapel Hill
4411 Durham Chapel Hill Blvd, Durham, NC 27707 View Available Units8,4 miles from this location -
U-Haul Moving & Storage at Commercial Ave
5505 Commercial Ave, Raleigh, NC 27612 View Available Units8,6 miles from this location -
Farrells Lakeside LLC
354 Mcghee Rd, Chapel Hill, NC 27517 View Available Units13,5 miles from this location
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- 4,5 - Cote moyenne des clients
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I hate it!!! You all are a scam
Whitney Wise | Overall ExperienceJames (General Manager) did an amazing job holding his composure when people came in there asking dumb questions when the system went down. He was very patient and was willing to help im anyway that he could. He even went as far as allowing someone to use his personal phone. His patience and kindness really made the transition smooth even tho the systems went offline.
Byron Simms | Online Move InGreat place
Ned Mann | Overall ExperienceJeremy is awesome & super helpful. The staff has been extremely courteous and equally as helpful. If I should ever need storage again, this is where I'll be
Teaunna Wilson | Overall ExperienceGreat experience!
AMANDA CAPERS | First Impressionswho doesn't have elevators for a storage unit - people are storing boxes, furniture, etc....i have bad knees -having to visit my unit to get anything out is a huge issue. If it had not been free, i would have requested a refund and my items will not be there any longer than 30 days. I cannot go get items i need because there isnt an elevator.
Melissa Crawley | Online Move InAt a time in America when good customer service is hard to find, I found U-Haul to be well organized, well informed, and friendly. As an added bonus, they had a on site place to purchase supplies needed for handling a move. I would highly recommend U-Haul for your moving and rental needs.
gary rigsbee | Overall ExperienceSomeone hit my storage unit and I wasn’t informed & also had a mouse in my dresser from being in the storage with a big hole in it & mold all on everything in the unit
Nathan Mitchell | Overall ExperienceI was not aware of the auto payments. I paid 2 in one month
Donna Kimball | Overall ExperienceGlad my stuff outta that storage facility was great when i first stored my stuff there facility went though so main staff members phone skills and friendliness too customer on phone and in person need stop put customer ok long hold assit them immediately if need or emergency was great when I first used now never ever go this location or recommend too anyone I would recommend another locations that care or more friendlier just being honest on my experience that why I give the rated do how I was treated after try get my stuff out I feel like I was over charged other charges may been right I feel like it wasn't unprofessional that I got after they try be nice but too late first impression always last impression...
Larry Evans | Overall ExperienceThe truth is, I don't recommend it. I had my storage and I always had it blocked by the trailers they rent.
ricardo romero | Overall ExperienceThe storage was great. It served its purpose and had no issues or complaints.
Jasmine Edwards | Overall ExperienceGreat customer service from Amaria who fielded all my questions and concerns and options with seconds of the phone call. She was very knowledgeable and helpful. Jeremy's team definitely makes the experience of moving less of a hassle and more of an efficient moving experience. I would definitely recommend this U-Haul and Storage Facility for any future storage or moving needs.
Leslie Richardson | Overall Experience