The instructions to access the building worked perfectly, but the doors didn’t work. Additionally, there was still a lock on my unit when I arrived at at 7:50pm. This is 10 minutes before they close. When I went to the front, they asked me if I had ever been there before. I said no I reserved online. I can only imagine they’re supposed to keep track of those with online move-ins to unlock units before tenants arrive. I was told by the employee, “Word of advice, don’t arrive 10 minutes before we close.” He went and unlocked the lock I said Thank you and he said nothing in return. Additionally, the climate in that side was reading 88 which is outside the range they promise for climate controlled storage. It’s supposed to be maintained from 75-85 degrees. Finally, they promise you a free lock in the unit. There was no lock provided. Online process was easy, but this facility is a disaster. I DO NOT recommend anyone move into this location.