Your staff was very kind and helpful, especially to someone who was new to the process. The unit was warm, well lit, and very well maintained. I would highly recommend this U-Haul storage facility to anyone.
therese h. | Overall ExperienceSelf Storage Units in Englewood, CO, 80110
U-Haul Moving & Storage de Englewood
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Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
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Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Was told 24/7 wasn't than was told working on it and than told software wasn't working but they were working on it so all I got was lie after lie new lie to cover up all lies
DENNIS F. | Overall ExperienceShayne is amazing. We want to say thank you for everything. He was a true blessing.
dyanna m. | Overall ExperienceThe alarm that goes off inside is horribly annoying. Many times there weren't enough carts or dollys for use. Price was good and the location was convenient for me. Not being able to access my unit later in the evening was a detractor.
Joshua S. | Overall ExperienceGreat customer service, I believe the associate’s name was Shane, he was fantastic.
MARY W. | First ImpressionsI reserved a unit online and the staff member that assisted me when I came in to rent made some errors. I ended up with a unit different than what I had reserved and was far more expensive. The staff member did not inform me of the differences in the unit or the increase in price. When I checked the app after I had already moved all of my belongings into the unit, I saw a price different than what I had reserved in agreed to. Mistakes happen I just wanted to get it worked out. My issue is with the general manager at the facility who handle it very unprofessionally. Was combative and argumentative and I had to call the corporate office several times to get it resolved. It's a convenient well maintained facility. But having a manager who does not know how to handle customer issues and who acts in a very unprofessional and rude manner is not okay. I don't know that I would recommend your facility to a friend knowing that this person is who they may have to deal with. I would not rent a unit or a truck from this facility knowing that this is the person who I would potentially have to deal with. I would choose another you all facility or another brand.
Wendy F. | Overall Experienceclean, friendly, available carts and restrooms. good security.
Yadhira L. | First ImpressionsLisa and Kevin were very professional and friendly.. can't wait to start using our storage unit.
eduardo u. | First ImpressionsNever could get key card to work, over 4 months of storing there, keys replaced almost every time I went. No one was ever able to actually help me get through the sliding door. Ended up always having to follow someone else in. Complained about it EVERY time I went and all the staff would do is replace my key card and send me off. All to fail again. Would never recommend this place even to my worst enemy.
Blake D. | Overall ExperienceManagement has changed since October 2022 and they are rude, never return calls, and rarely answer their phones. I would not recommend this storage facility to anyone. Stay away and store your stuff with anyone but uhaul.
Angela D. | Overall ExperienceThis facility has a wait time like no other to get assistance. I don't know why it takes them hours to rent a unit or complete any transaction. And if you call, plan to be on hold for 45 minutes; then you can expect to get a very rude person that threatens to hang up on you.
Jennifer F. | Overall ExperienceAwaiting Claim # 02890154-2022 to be paid out from the burglary.
Rodney M. | Overall ExperienceStaff are friendly and efficient even if the systems don't always show the correct information. This location is very convenient and meets our needs.
WILLIAM C. | First Impressions