The size of the unit turned out to be too small, a bigger unit was available however, the owner, Donnis, wasn't willing to swap out units. He wanted me to rent the other unit out as well. I don't need 2 units. He then proceeded to walk away and just left his staff member standing there not knowing what to do, so then he walks away. He was more concerned with counting his boxes and seeing how many pallets they had to restock. Just left us standing at the counter. The sad part about this is that my husband is disabled and was there with me. He uses a wheelchair and a cane to get around. He is unable to help me in moving. And financially we can't afford movers. So I was doing this alone. There was NO compassion from this person at ALL. I will NEVER rent a storage there again. I only had the unit for a day or two and left. Didn't even use it really. It also had a hole in the door. So people could see what your storing. I had to keep the Uhaul truck rental again and found a storage at different storage company. I will say his staff had more compassion and kindness then he did. They were awesome. But they could only do so much but say I'm sorry.Anthony D. | Overall Experience
Self Storage Units in Gardena, CA, 90249
U-Haul Moving & Storage de Gardena
Pour nous contacter
Gardena, CA 90249
(N Of Rosecrans Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Accès à l'entreposage
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Particularités disponibles dans cet établissement :
Aucune salle n’est disponible en ligne actuellement.
Veuillez nous appeler ou nous visiter si vous voulez des renseignements sur ce qui est offert à l’établissement ou essayez un des établissements ci-dessous.
À 2,7 milles de cet établissement 2,7 milles
Los Angeles, CA 90044
À 3,6 milles de cet établissement 3,6 milles
Storage Containers 4 Less Inc206 W 196th St
(U-Haul Neighborhood Dealer)
Torrance, CA 90502
À 3,9 milles de cet établissement 3,9 milles
Inglewood, CA 90301
À 5,8 milles de cet établissement 5,8 milles
Torrance, CA 90501
Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des unités d'entreposage par les clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Needs lights in storage roomsAntonio B. | Overall Experience
First, I wish the individual storage spaces be lighted. Storage spaces do not have lights inside and it is Very difficult to find things or move around inside the storage spaces. There should be an automatic lighting installed inside of each storage space that turns on and off by itself. Every time I, I visit my storage, I hated to be inside the dark space. The ceiling is also low, so I have to stoop around the whole time I'm in there. I am a woman of average height, by the way. Second, I wish the U-Haul employees are better trained. Many of them I have dealt with so far have Very incompetent work skills. On Sunday, 03/14/2021, a female agent who was helping me on the phone was very incompetent. And on Monday, 04/15/2021 a male agent at the Gardena, CA location office was also not trained properly. The female agent did not know how to properly cancel my contract with U-Haul. I had to call twice to make sure my cancellation was processed correctly. On the second phone call, an agent named Joseph verified that my cancellation did not take place with the previous female agent. Joseph helped me to complete the cancellation in the system. The first female agent was NOT professional: Not only she did not do the job correctly, her manner on the phone was very rude, telling me to take the speaker-phone mode off so that she can hear me. I was driving , so I had to use the speaker phone. Anyway, I pulled over and spoke with her without using the speaker phone. Also, she called me "Honey". Somehow her calling me honey did not feel appropriate to me. I wish she called me by my name, and not "Honey". She was also fumbling on the phone a lot while talking to me on the phone. At the end of a rather hasty "help" provided by her, i tried to ask her name. Well, She hung up right away! That's when I got suspicious wherher my request was performed correctly. I got this hunch that she might not have done the cancellation job correct. I immediately called back. Sure enough, the second agent named Joseph confirmed that my storage contract termination did not take effect at all. Nothing was done for it, he said. Joseph was very professional though. He apologized for the first female agent's mistake. What a waste of my time. Also when I try to return the key at the Gardena location, the agent made a mistake in the return-key process. I had to ask his coworker sitting next to him at the counter to double-check. Surely, the key was not returned in the system. If a coworker had to help out in order to make sure a simple key-return was done correctly in the system, then I am not sure whether U-Haul employees are trained properly. My experience with U-Haul with the phone agents and the local office agents have been very unsatisfactory. I would NOT hesitate to recommend some other storage businesses to others. I am sorry but, hope my feedback is helpful for other consumers/customers down the road with U-Haul. Thank you for your time! Sandra KimSANDRA K. | Overall Experience
Customer did not leave a comment.RA SHAUN K. | First Impressions
Staff was very helpful .Antonio B. | First Impressions
Customer did not leave a comment.Menell H. | Overall Experience
Customer did not leave a comment.Cary J. | Overall Experience
Donnis was thorough and took the time to understand my needs. He offered to show me two different storage units which ended with me choosing one. I not only recommend Uhaul, i recommend my friends and family to go see Donnis.Joshua J. | First Impressions
Customer did not leave a comment.Kecia T. | Overall Experience
Facility very well maintained & very clean. All employees very helpful & curtious. Gardena location takes pride in what they do, it shows from storage to truck rentals. Will continue to get my business.Leonard M. | Overall Experience
It took an hour to get checked in to my storage even though I had an online reservation. The computer was too slow and then the access code did not work. Please improve the efficiency of the check in process. Thank you The manager was really nice and accommodating.VIRGINA A. | First Impressions
Customer did not leave a comment.orgine w. | First Impressions
The staff was extremely friendly and helpfulKen G. | Overall Experience
Donnis Broussard is always professional and helpful.William G. | Overall Experience
It is impossible to talk to someone at the location over the phone.BRENDA C. | Overall Experience
Everything was good convenienttanya w. | Overall Experience
Customer did not leave a comment.deardra w. | Overall Experience
Staff was super helpful. Only issue was water damage to building as I moved things in. And there were bugs...like tiny flies maybe because of water damage.lises r. | Overall Experience
Treated me with respect and offered additional servicespaul m. | First Impressions
All good only I suggest some electric outletMAURICIO C. | Overall Experience
I didn't like that the rates kept going up and up. Also, there is no elevator at the facility. My poor father had to help me carry the heaviest boxes upstairs. Never again!URSULA H. | Overall Experience
Judy and her Co worker turned my horrible3 day experience with customer service and the break down of my truck around I was glad met her and that location rocks everyone was knowledgeable and very heldonna w. | First Impressions
Very professional and they meant all of my needsVivian W. | First Impressions
Thanks for your understanding n helpdorean g. | Overall Experience
Nice secure place with a friendly staff would recommend them to friends and familyGary S. | Overall Experience