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Stephen D | Expérience généraleSelf Storage Units in Hendersonville, TN, 37075
U-Haul Moving & Storage de Hendersonville
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Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisMain reason we moved out was the freight elevator. Between the hassle of opening/closing, taking son to ER when his fingers smashed, and the possibility of getting stuck if someone doesn’t close the elevator. Having the sliding door locked outside of office hours and having the extra swipe of “checking in/out” were other annoyances
David F | Expérience généraleIn business things will happen. I spoke with the front desk and told them I was done with my unit. The next month I got debited again. I call the store and they corrected it. These things will happen it’s how they handled it that made the difference
Charles B | Expérience généraleGreat workers in the store 👏 👍
Kim D | Expérience généraleStaff was courteous and helpful. Went out of their way to make sure I was taken care of.
Bernard N | Expérience généraleGreat services
EDDIE B | Expérience généraleSome of the staff were just “doing their time” and not very helpful each time I inquired by phone about the broken elevator. I expect a business I plan to use to be more pleasant and at least seem like they want my business. Just answering the phone by saying “Uhaul” or just “hello” doesn’t do it for me. How about “Good morning, this is John with Uhaul, how may I help you?”. The Manager we dealt with in the store however was excellent and very professional and apologized for our inconvenience.
Sarah S | Expérience généraleI didn’t like that more than one person would be using the elevator and the doors at the same time slow us down a lot waiting on elevator 15 to 30 minutes sometimes
Angela F | Expérience généraleVery pleased.
Garrett R | Expérience généraleAll the staff friendly and helpful.
JOHN O | Expérience généraleFix the damned elevator! I had to pay extra for my movers to haul heavy objects up 3 flights of stairs. Also I was told that I could not unload my POD after move-in. Brodie was exceptionally nice and helpful. The second unit I rented will be cancelled as I am a 72 year old woman who had brain surgery last Ict. I am really tired if encountering people with no brains!!!!!
pamela a | Premières impressionsI was stuck upstairs for an hour, the office wouldn't answer the phone. They knew i was upstairs and they kept walking past the elevator knowing i need it to get down. I am battling cancer, i started having trouble breathing. I finally had to call 911 and the rescue department called uhaul told them to get me down. I am extremely angry..
Harry B | Expérience généraleVery smooth move in !
Denise C | Premières impressions