It is all good. Joe was fantastic! I have stored at the U-Haul center in Old Hickory on Lebanon Rd several times.
LARRY B | Premières impressionsSelf Storage Units in Old Hickory, TN, 37138
U-Haul Moving & Storage de Mt Juliet
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- 4,5 - Cote moyenne des clients
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Comment U-Haul Fonctionnement des avisJonathan Harris was awesome. Mr. Harris more than and understanding.
Ladonna L | Expérience généraleWe had the storages for 6 years. We received a call letting us know the storm hit the area . The staff members checked the storages while we stayed in Texas. We appreciated their helpful and supportive service we received after checking the storage updates.
Yvonne K | Expérience généraleI had a POD at the same time and I will NEVER have a POD again! The drop-off and initial pick up were fine, but the cost was nearly twice Uhaul's price for the same size unit. I get the convenience factor, but it was a big drain on my finances to pay like that. If I had to do it all over, I'd just do Uhaul for the less expensive price and access to the unit to add to it or get things as needed. It has been a much better experience. I'm STILL waiting for PODS to pick up their POD, two weeks after I emptied it.
DANIELLE L | Expérience généraleThe staff at the Mt Juliet UHAUL is phenomenal. They are so professional. All of the staff are extremely friendly and offer some comic relief. I found them to be exceptionally helpful in selecting equipment and storage units. I used to use Penske for all of my moves but I will use this UHAUL facility because of the wonderful staff. Great job guys a perfect 10 rating.
MONIQUE S | Expérience généraleParking was terrible, especially by the storage building double-door access. Abandoned cars using these spots. I didn’t see any signage detracting them from doing so. Beyond that, it was fine.
MATTHEW J | Expérience généraleThe staff was exceptionally professional. They were very patient and helpful, renting a storage unit was an unexpected necessity and the staff turned my horrific day into a smooth and safe storage of my personal belongings. Fantastic job! Great Customer service! I will write a Google review when I get a chance regarding the excellent customer service at this UHAUL location.
MONIQUE S | Premières impressionsI rented the unit because I sold my home right up the street from your Old Hickory store and stored things I could not take to the apartment in Lebanon. I had been on the waiting list for a garage in my apartment complex for three years and finally got one. It is more convenient and only costs $5.00 more than my 5 x 15 unit at U-Haul, and it's a one car garage! It's not temperature controlled, though, and I will miss that from U-Haul.
DEBORAH S | Expérience généraleUHaul did me a huge favor by raising their rates twice in 14 months. It forced my to see my foolishness in paying more to store my belongings than the replacement cost to buy them new. Newton's First Law of Motion: a complacent body will remain complacent unless acted upon by an arbitrary and caprecious price hike! Would I use them again? Yep, no doubt about it.
Shaun L | Expérience généraleJohnathon gave exceptional customer service. I believe his last name was Harris.
MICHELLE W | Premières impressionsToo many fees, should not have to pay a fee if I go in after 7. Also, my unit was in the back near the side door. Used to have access to that side door and now it’s blocked off and a sign says there will be a 50.00 fee if you go through that door which is ridiculous.
DIANE M | Expérience généraleGreat customer care is always!
sojourner W | Expérience généraleAll of the staff at this facility have been very helpful for the numerous times I rented a small trailer and also rented storage units.
ELLEN L | Expérience généraleI completed my storage needs. I have rented trucks many, many times in the past. Currently I was storing items there. The rent was paid a week prior because I couldn’t coordinate the final cleanout prior to rent being due. When I went to close out the account, the rent was not prorated as I had previously understood. This made me so mad. 3/4 of the rent was retained “we no longer pro rate”. I felt taken advantage of. It is a nice facility and convenient to my location but the final interaction that I will remember is them keeping my money for services I am no longer utilizing.
AMY M | Expérience générale