Some folks on the staff have excellent customer service but they cannot make up for the rude ones. The automatic doors to pickup storage are hit or miss if they work. The loading is packed with PODs so haf time cannot access to load or unload. Sometimes they lock all access door when office closes even though signs state we have access until 10pm without having to have a code. It's so inconsistent. Great location, but I would recommend my friend's try other locations 1st.
Tracey C | Overall ExperienceSelf Storage Units in Henrico, VA, 23228
U-Haul Moving & Storage of Parham Rd
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Promotions :
Unités disponibles (toutes les dimensions sont approximatives)
Qu'est-ce que le service en ligne emménager/louer maintenant?
-
Glen Allen Truck Rentals & Storage
4190 Dominion Boulevard, Glen Allen, VA 23060 View Available Units4.5 miles from this location -
U-Haul Moving & Storage of Scott's Addition at The Diamond
2930 N Arthur Ashe Blvd, Richmond, VA 23230 View Available Units4.7 miles from this location -
U-Haul Moving & Storage of Lombardy at VCU
900 N Lombardy, Richmond, VA 23220 View Available Units6.0 miles from this location -
U-Haul Moving & Storage of Mechanicsville
8083 Elm Dr, Mechanicsville, VA 23111 View Available Units7.5 miles from this location
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Friendly staff, clean facility. Large carts to help move our boxes and furniture in and out of storage.
Sander L | Overall ExperienceNo complaints! Simple and easy transition in and out!
Cindi L | Overall ExperienceI like this location because of ease access to your unit. The staff had their moments of being friendly when they weren't busy, but the moment they were busy the friendliness went out the door.
Timothy D | Overall ExperienceWe rented almost three years. The facility was always immaculate and well-stocked with carts, and the staff were always accessible, helpful, and friendly. The same goes for equipment rentals we’ve done there and will continue to do. So glad we moved our stuff there from the neighboring Public Storage, where the staff tried, but were hamstrung by corporate, who misrepresented the size of units and jacked up our rate considerably within just a few months of our move in.
david n | Overall ExperienceHad an RV site there for years. Had trouble with people parking in my site in the past, but the manager was able to resolve it. Current manager Joseph Peaches was rude, arrogant and unhelpful. He parked his own trucks in my spot and all over the lot so we couldn’t get our campers in and out. When we asked for help he blew us off and said we couldn’t tell him how to run his business. I will never use again. Cancelled my contract. My friend did also. Mr. Peaches just lost 2 customers.
Jean C | Overall ExperienceDesire D. Was exceptional in the telephone and checking in, in-person. Great customer service. Thank you.
Jacqueline P | First ImpressionsA great place for storage and a great experience.
Ivan A | Overall ExperienceAwesome service and very helpful
Balaija W | Overall ExperienceNo problem at all a return customer always treated me right I being a return customer for so many yrs
Ilka T | First ImpressionsMR. Peach knows how to run a great team! I can tell by the overall attitude he instills.
Robert B | Overall ExperienceCould not gain access after office hours but within access hours with valid entry code. 5:10pm on a Sunday, 8:30am on a Sunday. No response from manager via text and no answer on call boxes.
Lita M | Overall ExperienceMr. Peaches and crew are amazing, they keep it well maintained, the lines to wait for a phone or customer representative is actually not that long, I have seen complaints so I timed it once and only waited 1 minute in line, 30 seconds without a person there as they went to get assistance, it allowed me time to make sure I had my documents ready and any questions fresh in my mind before checking in. Thank you Mr. Peaches and crew, I appreciate all your hard work, blessings from ours to yours!
Deanna B | Overall ExperienceMr. Peaches went above and beyond to explain everything clearly. He was patient with me and just a refreshing change! I'm so grateful for him! Thank you so very much for helping me have a great day.
Sheri D | First ImpressionsGreat storage, the indoor loading area is fantastic!
Donald B | Overall ExperienceHello, I just recently had to obtain a storage unit and moving supplies at your 3133 East Parham Road, Richmond VA location, Your General Manager Mr. Joseph Peaches is a Top Notch Asset to your firm, his courteous, friendly and professional service are second to none. He has excellent communication skills coupled with empathy and understanding how stressful moving can be for the customer. I will highly recommend your fine companies services to all friends, family and colleagues. Thanks for having an Asset such as Mr. Joseph Peaches on your Team. R H Fox Richmond VA USA.
Robert F | First Impressions