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Diamond B. | Online Move InSelf Storage Units in Richmond, VA, 23230
U-Haul Moving & Storage of Scott's Addition at The Diamond
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Unités disponibles (toutes les dimensions sont approximatives)
Entreposage intérieur
Situées à l'intérieur d'un bâtiment à un ou plusieurs étages, ces unités intérieures offrent deux couches de protection. Elles protègent vos articles contre les éléments, tandis que des dispositifs de sécurité supplémentaires assurent la sécurité de vos articles.
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CA01, 5x5.png)
Petite | 5 pi x 5 pi x 10 pi
Intérieur, 1er étage, niveau rue, chauffé
Rangement divers (jusqu'à 2 pièces)- Tarif :
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$74,95
par mois
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Petite | 5 pi x 5 pi x 10 pi
Intérieur, 1er étage, niveau rue, climatisation
Rangement divers (jusqu'à 2 pièces)- Tarif :
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$84,95
par mois
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CA02, 5x10.png)
Petite | 5 pi x 10 pi x 10 pi
Intérieur, 1er étage, niveau rue, chauffé
Maison de 1 à 2 pièces (jusqu'à 1 200 pi ca)- Tarif :
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$94,95
par mois
Cadenas gratuit
Louer -
Petite | 5 pi x 10 pi x 10 pi
Intérieur, 1er étage, niveau rue, climatisation
Maison de 1 à 2 pièces (jusqu'à 1 200 pi ca)- Tarif :
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$104,95
par mois
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Moyen | 5 pi x 15 pi x 10 pi
Intérieur, 1er étage, niveau rue, chauffé
Maison de 1 à 2 pièces (jusqu'à 1 200 pi ca)- Tarif :
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$114,95
par mois
2 unitée(s) disponible(s)!
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CA03, 10x10.png)
Moyen | 10 pi x 10 pi x 10 pi
Intérieur, 1er étage, niveau rue, chauffé
Maison de 2 à 3 chambres (1 200 à 1,600 pi ca)- Tarif :
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$144,95
par mois
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CA04, 10x15.png)
Moyen | 10 pi x 15 pi x 10 pi
Intérieur, 1er étage, niveau rue, chauffé
Maison de 2 à 3 chambres (1 600 à 2,000 pi ca)- Tarif :
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$184,95
par mois
Entreposage avec accès routier
Situées à l'extérieur, des unités d'entreposage avec chauffeur offrent fonctionnalité et aisance aux clients. Tout comme un garage à la maison, vous pouvez y aller avec un véhicule à tout moment pendant les heures d'accès pour charger et décharger rapidement vos biens.
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Petite | 5 pi x 10 pi x 10 pi
Accès en voiture, 1er étage extérieur, sans climatisation
Maison de 1 à 2 pièces (jusqu'à 1 200 pi ca)- Tarif :
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$89,95
par mois
Il reste 1 unité(s)!
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Moyen | 10 pi x 10 pi x 10 pi
Accès en voiture, 1er étage extérieur, sans climatisation
Maison de 2 à 3 chambres (1 200 à 1,600 pi ca)- Tarif :
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$124,95
par mois
Cadenas gratuit
Louer -
Moyen | 10 pi x 15 pi x 10 pi
Accès en voiture, 1er étage extérieur, sans climatisation
Maison de 2 à 3 chambres (1 600 à 2,000 pi ca)- Tarif :
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$174,95
par mois
2 unitée(s) disponible(s)!
Casiers d'entreposage
Les casiers d'entreposage sont généralement des unités d'entreposage de hauteur réduite. Situées à l'intérieur d'un établissement de libre-entreposage, ces unités offre la même sécurité et la commodité que les unités d'entreposage traditionnelles.
Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
Qu'est-ce que le service en ligne emménager/louer maintenant?
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À 1,3 milles de cet établissement
U-Haul Moving & Storage at VCU
900 N Lombardy
Richmond, VA 23220 -
À 4,7 milles de cet établissement
U-Haul Moving & Storage of West End
3133 E Parham Rd
Henrico, VA 23228 -
À 4,7 milles de cet établissement
U-Haul Moving & Storage at Belt Blvd
351 E Belt Blvd
Richmond, VA 23224Few Rooms Left. Reserve Today!
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À 5,2 milles de cet établissement
U-Haul Moving & Storage of Mechanicsville
8083 Elm Dr
Mechanicsville, VA 23111Few Rooms Left. Reserve Today!
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The credit card system was down when we first rented the unit so it took a few days and a few phone calls to get everything set up. After that, we did not need to interact with any representatives. We just came and went as we pleased to access out storage unit. We do like has U-Haul has enabled online access for everything.
Joseph N. | Overall ExperienceManager was excellent and quickly responded
ANTONIA TAMEKA B. | First ImpressionsThe Lady at this Location was great and she found me a Storage that close and the right size
Ladawn B. | First ImpressionsThere was no lock in my storage room and when I drove to the front it was empty and locked. I called multiple times only getting uhaul reservations agents and they checked to see if the store was online which it was not even though it was 30 minutes after they were suppose to open. When I got a hold of another store that ran the storage I was told I had to go all the way to their store to get a lock then come back to my unit. I then was told by the manager that she doesn't have people sit there so it's essentially empty. The manager was rude and unhelpful.
Ciarra G. | Online Move InMy only complaints related to this facility focus on the lack of staffing on site. The management seems to be handled through the West Broad location, requiring phone calls or trips to that location in order to handle transactions and questions. Additionally, the door to my storage space was replaced in November in my absence and without confirmation from me to cut my lock and replace it with another. When I had hired movers and a rental truck to come and empty my space, I was unable to access it with my keys - causing an extra day of truck, labor, and missing work once I was able to determine the west road site management had keys and had staff meet me at the Arthur Ashe office (locked otherwise) to access. Multiple trips, calls, communications cost money and made this location less favorable. I will choose an alternative one in the future due to this.
Sarah W. | Overall ExperienceThe staff told me they would address the pest control issue by placing a device in my new unit and they never did. They also never followed up with me following the event of water damage.
LIARA V. | Overall ExperienceThere was no lock inside my storage unit. I had to leave it unattended for 2 days because of this. I tried calling customer care and using your chat but it told me 25min wait time and I didn't have that much time. I went and purchased my own lock. Everything else was nice and easy.
Tia P. | Online Move InThe movers, from MovingHelp.com, Tony and Greg, helped me both with moving in and then again when I moved out of the storage unit. They did a fabulous job of helping me. They were excellent workers-tireless, friendly, cheerful and eager to please. Who could ask for anything more? Great job for me!
Eric N. | Overall ExperienceWell the storage unit was clean and well-maintained, it really could’ve used just a little better sweeping.
Eric N. | Online Move InThis location stopped having staff on site in the office during the hours that both the phone number and the Google listing said that they were open without any notice. Additionally, the locks were changed and my gate key stopped working and I had zero way to get support. I had to call corporate and finally they sent someone out. Very poor experience. Update your info and let people know. There's not even a sign on the door. This is not the level of service and I've come to expect from you all over the years.
Trevor D. | Overall ExperienceNone
Todd L. | Overall ExperienceYour prices are much higher than others
Xantea B. | First ImpressionsI feel like I was robbed paying rent at this place. I've done business with you guys for years from storage unit rentals to trucks and vans and this has been the worst experience i've ever had. The first day I moved in I had to go to a different office than my own units because Diamond Uhaul office was closed at the time (and most of the time). Walking in the staff smelled painfully strong of weed/marijuana. After being ignored for a few minutes and they finish whatever conversations with each other I finally get a workers attention and he starts setting me up with my unit reservation. Constant unprofessional banter between employee and coworkers. His phone rang he said it was a coworker (I believe a manager) and had him on speakerphone. The guy on phone yells "Whats up my N word." He tells him he's dealing with customers and then finally after ending his phone call he finishes up my rental situation. I go to my unit after that and type in my passcode and it says someone else's name. I don't think much of it until the next time I go to work from my unit it says access denied. I call the only location I can (because at that time there were no onsite workers and the phone number posted was for the willow lawn location) a rude unenthusiastic employee answers and after trying to convince me i'm typing it in wrong finally gives me a new code. I'm in the business of selling clothing. Vintage clothing. That is what I stored in my unit and I would on occasion have buyers (costumers from hollywood, buyers from Japan) come to buy from it. There were 2 or 3 occasions when the gate was broken and I was unable to access my unit for A week or two and lost out on 2 sales opportunities. The first time I had set an appointment with a client who was here from Japan. He was on limited time and the gate was working the week before and i'm paying for this unit I should be able to access it. I come 15-30 minutes before this appointment and the gate says this gate has been tampered with sorry. With nobody again onsite I frantically called the Willow lawn branch and got in touch with the manager who was pretty rude from the get go. I explained to her my situation and how i'm going to lose out on money and she asked me how long I needed to be there because she would have to wait around for me. I couldn't say because they would be going through my inventory and possibly spending hundreds to maybe thousands if allowed the time. Took her 30 minutes to get there and she mentions a bit angrily "everybody's yelling at me being all mad about the gate when it's probably you guys calling me over here who broke the thing" almost to accuse me of breaking it. I was just trying to access my unit and had no idea about this situation and absolutely didn't break the gate and didn't appreciate the attitude. it had me in a panic having to apologize and beg my client to wait around. He was annoyed and with her waiting around for us I feel he felt pressured and spent very little time with me. it just ruined this opportunity for me. The gate was broken for quite a while.. it had to have been at least a week or two and these opportunities always come in waves so unfortunately I set another date with costumers from Hollywood unaware the gate would still be broken and had to cancel it when I returned and couldn't get in again without hassling a worker to drive out and awkwardly wait for me to do my work. They did not have the time to wait around for me and a worker to manually open the gate. While waiting for the gate to get fixed I would go about every other day to check if it was working and would just have to turn around and go home. Lost out on a lot of work and money. On top of all of this I noticed during the appointment with the buyer from Japan they were doing some roofing work and my unit had a drain right next to it. Some kind of roofing tar spewed out of it and was tracked inside on some of my inventory. I hate to be the guy who complains, but the last straw for me was attempting to move out. I had the unit swept and empty the whole month of August. When I cleaned it out I tried to go to the office at the Diamond but nobody was there. I assumed the office was closed down permanently. I had to buy some boxes so happened to go to Willow Lawn Uhaul. Asked if they still had anybody working the Diamond Uhaul branch office and the manager rudely said "I have people there everyday from 7-7" Which can't be true because there were many times at around 9AM i'd see that no one was there. So finally on Sept 30th. I have a guy let me in and he's really unprofessional. I tell him i'm trying to move out and give him my unit number. I give him my keys and the lock and he says "aight bet" and I say "Am I good?" he says "yeah bet" he asks my unit number again scribbles it down and I leave. Sept 1st I check and I get a past due alert. Had to go to Willow lawn and get them to fix it.
Shane S. | Overall Experience