a poor management when we delivered the storage, because after the Storage was delivered they tried to charge me again the following month which was already paid one month ago. This was unreasonable.
BENJAMIN F | Overall ExperienceSelf Storage Units in Jersey City, NJ, 07306
U-Haul Moving & Storage de Jersey City
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U-Haul Moving & Storage of North Bergen
6701 Tonnelle Ave, North Bergen, NJ 07047 View Available Units4.6 miles from this location -
U-Haul Moving & Storage of North Newark
830 Broadway, Newark, NJ 07104 View Available Units5.5 miles from this location -
U-Haul Moving & Storage of Park Slope
394 4th Ave, Park Slope, NY 11215 View Available Units6.1 miles from this location -
Greenpoint Storage Plus
425 Greenpoint Ave, Brooklyn, NY 11222 View Available Units
(U-Haul Neighborhood Dealer)6.4 miles from this location
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- 4,0 - Cote moyenne des clients
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I enjoyed my experience with u haul the people were very friendly and helpful!
Kim s | First ImpressionsWorst experience EVER at a storage facility. Horrible site, unprofessional & uneducated staff. The owner was the worst. Water leaks near resolved. Ruined our furniture & belongings.
JEANNE S | Overall ExperienceThe associates at the front office were so friendly and helpful!
Bret F | First ImpressionsThe customer service are very friendly and helpful and explain everything for me in very friendly atmosphere, what can i expect from U Haul next time I need it, excellent service thank you U Haul
RENE B | First ImpressionsEverything is perfect, keep it up.
Jamot S | Overall ExperienceBelinda and Tanajah were awesome! They were polite over the phone. I was acknowledged when I came into the facility and helped right away for the most part. Best, Lashanna
LASHANNA W | First ImpressionsI have rented a unit from your company for a few years now and never really liked to call because the person that picks up wasn't always pleasant. Well, this time, I was pleasantly surprised to have engaged with Belinda over the phone. She was really polite and helpful. And then when I came in, I was helped by Tanajah. She was just as helpful as Belinda. This experience made me feel like a valued customer. Good hospitality is hard to find but I found it in these women. They made this experience amazing. Thank you for hiring amazing people! Best regards, Lashanna Williams
Lashanna W | Overall ExperienceHave always recommended your company
BETTY R | First ImpressionsExcellent service! A+++
ISHAN G | First ImpressionsUhaul had a few glitches bad employees telling me I couldn't check in at their address, management not caring and giving me dirty looks and bad information but one employee by the name of Gerald was their to take responsibility even when I was dealing with someone else being lazy. I was never more impressed by someone's character and iniatiative to do a good job. It's to Gerald's credit alone that I received a happy customer service experience. Thank you Gerald from Jersey City on Tonnlle Ave
DOMENICK S | Overall ExperienceJust gotta deal with the rat issue.. otherwise your storage area is a great spot
WILLIAM G | Overall ExperienceStaff was great especially a young women named Elba I believe. Thank you
NATASHA P | First ImpressionsAt first I couldn't locate my unit but after a couple mins & staring at the map of storage units I was able to find my unit.
MICHAEL M | Online Move InJose was amazing! Excellent customer service!!!
abdul g | First ImpressionsI just hope that employee name Gerald C. complies in refunding for amounts that were unnecessary when in fact the u-haul truck was parked before 6pm on January 2nd 2025 . The reason why I say this is because I needed a bigger storage unit and I had to wait for someone to cancel their reservation in order for me to give back the truck keys . But the truck was there on time on the same day . Jessica V .
Jessica V | First ImpressionsVery well run operation. Also the truck rental was great. A great team there. The moving service was bad. Not the workers. But the company in between.
jeroen B | First Impressions