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MARIA V | First ImpressionsSelf Storage Units in Newark, NJ, 07104
U-Haul Moving & Storage de North Newark
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U-Haul Moving & Storage of Newark-Orange St Station
370 Orange St, Newark, NJ 07107 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of Scotland and Central
225 Scotland Rd, Orange, NJ 07050 View Available Units4.4 miles from this location -
U-Haul Moving & Storage of East Rutherford
20 Poplar St, East Rutherford, NJ 07073 View Available Units5.1 miles from this location -
U-Haul Moving & Storage of Jersey City
276 Tonnelle Ave, Jersey City, NJ 07306 View Available Units5.5 miles from this location
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- 4,0 - Cote moyenne des clients
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Great facility, but the lock policies are unfair. Must use a uhaul lock but if it gets jammed you have to have the lock cut by their professional and pay an $80 fee. You can’t use your own lock or locksmith and the locks are known to jam. Not fair.
RASHIDA S | Overall ExperienceSafety issues
SMIT S | Online Move InBetter help when moving out would be nice.
Dona P | Overall ExperienceSpecial compliments to Nathaly Reyes De Castillo. Knowledgeable, courteous, professional and a pleasure to transact with.
JAMES V | First ImpressionsWonderful staff very helpful clean place I recommend it to everyone out there looking for a storage they are big and clean great staff
AIDA C | First ImpressionsStaff is always very helpfull and attentive at this facility.
Agnilio D | Overall ExperienceThis place is horrible, the communication is horrible. I move to another state and and I requested to move out, I went to get my things out before my payment due date and they had a lock on it. I called soo many times, I sent messages, I went online with costumer service and nothing worked. I was charged for 2 months after my move out day and now I am receiving messages I that own almost 1,000 dollars. I have proof from all the times that I’ve try to contact this place and all the messages I’ve sent. Horrible
Adrianny J | Overall ExperienceThis U-haul facility is very clean, stocked and very well organized. Upon entering the lobby of the office location, the visual display and neat organization of items, were very impressive. Extremely noteworthy also is the actual visual of storage unit sizes, relative to their projected measurements. Such visuals were unique and extremely helpful in the decision/selection process for this customer. It also made the whole process very expedient. Such was the case during my first encounter of reservation. The male [I can't recall his name] was very professional, but could have been more cordial; however, the process was seamless. Noteworthy also was how quickly he responded to other callers, notifying them of a brief hold, while completing my transaction in a timely manner. The storage facility was extremely clean, and the entry & exit protocols were also extremely satisfactory. The storage unit's alarm system provided great peace of mind. Nathaly, I must say is an awesome Supervisor. During my first encounter with her, not knowing her position, I was very impressed with her customer service skills as well--very personable, cordial, courteous, awesomely pleasant personality. She went above and beyond. These were just a few of the many attributes she personified, before I discovered she was the supervisor. Overall, beyond the snafu and misinformation, not caused by this facilit, I'm extremely pleased with the service I received at this Uhaul. Thank you!
Linda W | Overall ExperienceEasily accessible relative to parking; huge, clean building; safe looking environment. Office clean and well organized; visually appealing and provides a unique, visual in store view of units' actual sizes, which speeds up the decision and booking process. Extremely courteous staff and excellent customer service. Mindful of attending to customers while fielding phone calls, without the long wait time for both instore and phone callers.
Linda W | First ImpressionsThanks
Rafael O | Overall Experience