Anytime I came in or struggled with the door - Ray was right there to help. Even over the phone for questions. My interactions were only a few but I wish everywhere had customer service like him.
Genevieve A | Expérience généraleSelf Storage Units in Niles, IL, 60714
U-Haul Moving & Storage de Niles
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI had to throw out my sofa, because the corridor to the storage unit was narrow, and I wasn't able to get the sofa into my unit.
Germaine W | Déménagement en ligneGreat service. They were helpful in answering questions about moving needs and showing me various options to meet the needs I expressed. Great location, the staff is awesome!
MARCELLA L | Premières impressionsRay hooked it up, going above and beyond to accomodate my storage needs! Was super thankful for his effort
Tommy H | Premières impressionsEverything went as planned, and we are very happy with the service we received
Melissa P | Déménagement en ligneThe first security code in the email did not work but the staff at the facility was able to help me with a reset code and I was all set. I also rented a cargo van and that transaction was seamless.
James P | Déménagement en ligneThe storage area was always clean and the staff accommodating.
Eunice C | Expérience généraleSize of unit not as advertised with small entry doors restricting further what you could fit in the space. Had to cancel and go with another self storage option because the room was too small for my items in a 10’ Uhaul truck. Thanks
Jane A | Expérience généraleThank you so much
Roberta H | Expérience généraleEveryone is so kind and friendly and most of all understanding!!! Thank you uhaul
Roberta H | Premières impressionsThe manager at Niles Uhaul was very helpful, kind, and understanding. Great customer service. The storage unit is great. I will miss you! Thank you for doing a fantastic job. Happy new blessing year.
KOU X | Expérience généraleEvery time I came to the storage room, everything was clean and kept up very well. I was extremely satisfied with the service. William Rosario is such a helpful and a very kind gentleman. My experience at this storage unit was simply terrific! I would recommend this facility to others.
Kim S | Expérience générale