I secured the rental online flawlessly, however, there were discrepancies in the posted hours of operation. Not a problem at all. Ran into a small hiccup during first month: website does not specify that two (2) locks are required but Shawn clearly explained the how and why. It was handled. I was just grateful to be able to access the unit outside of business hours. Thank you!
Bonnie L | Overall ExperienceSelf Storage Units in Mount Pleasant, MI, 48858
U-Haul Moving & Storage of Mount Pleasant
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- 4,5 - Cote moyenne des clients
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Shaun was really awesome, every question I had he answered. I got locked out, so I recommend Gilboes (it was $90). And for easy pass I went to the DMV to purchase one. My storage unit after a year had dust and I saw some beetles in my belongings, but the facility is safe.
Carolina N | Overall ExperienceI would certainly use this again!!
Karen H | Overall ExperienceMy first Uhaul rental. Every staff member I talked with was awesome. Beyond helpful and nice and SO patient with all of my questions. Will recommend to everyone!
Johanna P | First ImpressionsVery expensive compared to other storage units. By almost double. I would definitely not recommend using this facility due to price and the added 24hr convenience fee. That’s bs.
Robert C | Overall ExperienceI had trouble getting checked in via the app. Unsure if it was part of the misunderstanding on business hours or not
jason H | Online Move InEmployees are fantastic. Helpful and approachable.
aaron p | Online Move InEmployees helpful and nice.
aaron p | Overall ExperienceGreat men working here. Glad I met them!
Terry R | First ImpressionsI have recommended this U -Haul storage place and the staff is always so helpful and friendly
MARY G | First ImpressionsThe double lock requirement and not allowing combination locks was ridiculous and made it difficult to coordinate access between the people using it (drove 2 hours only to find we couldn’t get the keys from someone else that had them) Paying extra for 24 hour access was also excessive, in my opinion.
John H | Overall ExperienceEmployees were friendly, helpful, and very accommodating.
Kurt K | First Impressions