Shanna, armondo, and genny were wonderful polite and courteous each visit so informative and helpful
TAMARA J | Overall ExperienceSelf Storage Units in Pasadena, CA, 91105
U-Haul Moving & Storage de Pasadena
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- 4,5 - Cote moyenne des clients
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I would like to say that Shauna was awesome. She was always willing to assist me when ever I called
keisha m | Overall ExperienceI love everything and everyone 💙
SILVER J | Overall ExperienceThe African American women was extremely rude to me when it was my turn she said “ I guess I can help you “ un called for . Other than that everything else was fine . My apologies that I don’t have her name .
MONIQUE Q | Overall ExperienceVery clean. Will do business at this location again.
RYAN C | Overall ExperienceEverything was great! Staff was so very helpful and really friendly. Had lovely interactions with Shanna.
ANA M | Overall Experience1. The prices go up about $5 every three months. Probably a good incentive to get your belongings out of storage asap. 2. My Ubox wasn’t at the pasadena location like I had ordered so I had to spend money to rent a van to drive to Altedena to another U-Haul location to load my Ubox. 3. Couldn’t close my account at the Altadena location so I had to drive back to the pasadena location to close my storage account.
Elizabeth V | Overall ExperienceThis location was great! Very easy to work with, and they had top-notch service--overall, a very positive experience!
BROOKE B | Overall ExperienceIt would be great if in the future you had options to help with loading. I mean, I will introduce a tool for lifting boxes or furniture.
IHOR K | Overall ExperienceDue to the lack of an elevator, I feel like the location should install a ramp so costumers can use a dolly and facilitate the move to the second floor.
PABLOA M | First ImpressionsGreat storage space.
Adelina T | Overall ExperienceStaff is very helpful and courteous.
Eric R | Overall ExperienceI would have put “Excellent” but carrying boxes upstairs is the one big mark against this location. An elevator is needed. Service was great. Good employees.
alfonso r | Overall ExperienceI had a satisfactory experience denting the storage . Thanks
Mohammad S | Overall ExperienceI love the staff. They are Extremely helpful and nice. They help me understand everything to the T. They don't get frustrated when asked questions and they very thorough with everything. Whoever has them as employees needs to give every single person a raise👏🙏 Thank you ladies and Gentlemen
SILVER J | First Impressions